Public Safety Telecommunicator

Must have availability for any and/or all of the following shifts: 
A-1 6:00 p.m.-6:00 a.m. Thursday, Friday, Saturday and every other Wednesday
B-1 6:00 a.m.-6:00 p.m. Thursday, Friday, Saturday and every other Wednesday
A-2 6:00 p.m.-6:00 a.m. Sunday, Monday, Tuesday and every other Wednesday
B-2 6:00 a.m.-6:00 p.m. Sunday, Monday, Tuesday and every other Wednesday

Job Summary:
Responds to both emergency and non-emergency calls and provides resources to assist those in need. Acts as first point of contact in an emergency, obtaining essential information and sending the appropriate responders to the right location. Performs job while remaining calm and calming others. Monitors jail activities and provide limited assistance to inmates.

Major Responsibilities:
• Responds to Emergency calls for police, fire and medical services.
• Responds to non-emergency calls, providing information and resources to citizens.
• Answers, relays, and/or broadcasts Emergency calls to police, fire and medical services.
• Monitors activities of police, fire and community service officers.
• Answers, relays, and/or broadcasts calls for community service officers and other law enforcement agencies.
• Monitors jail activities via closed circuit TV.
• Performs searches on incoming arrests, as appropriate.
• Enters data in both state and department computers.
• Receives bond money and completes appropriate release documents.
• Maintains logs and reports for jail, state computer, and Enhanced 911 phone system.
• Provides limited assistance to inmates such as the preparation/serving of meals, conducting hourly checks, and personal assistance such as telephone calls, etc.
• Maintains cleanliness of the jail, booking, and work areas.
• Participates in the training and/or orientation of probationary Public Safety Telecommunicators.
• Cross trains and performs other duties as assigned, including assisting other departments as required.

Minimum Qualifications & Required Knowledge:
• Valid Class D Oklahoma Driver License.
• High school graduate or GED.
• One to two years of experience in a related field.
• Possession or ability to obtain the following within six (6) months of hire:

• Oklahoma Law Enforcement Telecommunications System (OLETS) Certification
• Basic Jail Training (Jailer) Certification
• Notary Public
• Dispatcher Certification – Ongoing yearly requirement of forty (40) hours

• Knowledge of personnel laws, policies, and regulations.
• Knowledge of relevant city, state, and federal laws, regulations, and policies.
• Knowledge of modern office practices and procedures.
• Knowledge of computer operated dispatching system.
• Knowledge of records management system.
• Knowledge of principles and practices of municipal emergency management.
• Skill in the use of computers and various software programs.
• Skill in oral and written communication.
• Ability to operate small office equipment, including copy machines or multi-line telephone
systems.
• Ability to operate computers for data entry, word processing and/or accounting purposes.
• Ability to operate highly technical computer applications.
• Ability to type 25-30 WPM on a keyboard.

Competitive Benefits Package

• 11 paid holidays per year
• 10 paid sick leave days per year
• 10 paid vacation leave days per year (increases with years of service – up to 20 days)
• 2 fitness facilities for employees
• Pension plan
• Longevity Pay
• Employee Assistance Program
• Short/Long Term Disability
• Basic Life & AD&D
• Employee-Only Dental (Employer pays a portion of Dental Family)
• 3 Healthcare Plans - Employer pays 75% of the base plan premium or the base plan equivalent for the other tiers
• Case Community Center membership
• Discounted fishing pass at Shell Lake
• Discounted golf at Canyons at Blackjack Ridge
• Utility discount for employees who live within the Sand Springs water district.
• Additional voluntary insurance options available; see our benefits page https://www.sandspringsok.gov/158/Human-Resources-Employment

The City of Sand Springs is and EEOE/Drugfree Workplace

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