Network & System Analyst / Assistant Manager

Overview 

Our client, a well-known scalable organization in Hong Kong, is seeking an Assistant Manager, Network Infrastructure to support the design, enhancement and operation of its enterprise network.

This opportunity suits a technically strong network professional with excellent communication skills—someone who can deliver reliable, secure connectivity while working confidently with business stakeholders, users, vendors and contractors.

Key Responsibilities

• Plan, design, implement and upgrade network infrastructure, ensuring reliability, security, scalability and alignment with business and operational requirements.
• Manage and optimise wired and wireless networks, including Wi-Fi access points, routers, switches and firewalls.
• Troubleshoot complex network issues, identify root causes and implement effective corrective and preventive measures.
• Monitor network capacity, availability and performance, recommending improvements to support changing operational needs.
• Work closely with internal stakeholders and users to understand requirements and translate technical considerations into clear business language.
• Coordinate with vendors, contractors and service providers on solution design, implementation, issue resolution and project delivery.
• Establish and maintain network policies, security controls, technical standards and operational documentation.
• Support network security monitoring and the management of relevant tools, including firewalls and SIEM.
• Participate in infrastructure upgrades, system integration and operational improvement projects.

Requirements

• Degree in Computer Science, Information Technology or a related discipline.
• More than 6 years of relevant IT experience, including at least 3 years specialising in networking.
• In-depth, hands-on experience in network infrastructure design, planning, implementation and upgrades.
• Strong technical knowledge of enterprise Wi-Fi, routing, switching, network protocols and network security.
• Practical experience configuring, administering and troubleshooting network equipment from major vendors.
• Proven experience supporting network infrastructure or delivering system integration and network enhancement projects.
• Excellent stakeholder engagement and interpersonal skills, with the ability to explain technical issues, risks and recommendations to non-technical audiences.
• Strong vendor coordination skills and the ability to work effectively with internal teams and external parties.
• Good command of written and spoken English and Cantonese; Mandarin proficiency is an advantage.
• CCNA, CCNP or an equivalent network-vendor certification.