Recreation/Park Facility Manager II (13560, Grade 24)
The Maryland-National Capital Park and Planning Commission
·3 days ago
- Salary
- $65k – $116k/yr
- Location
- Rockville, MD, MD
- Workplace
- Onsite
- Seniority
- Manager
- Education
- Master
- Closing date
- Today
- Source
- GovernmentJobs
Description
Montgomery Parks is hiring an Ice Rink Assistant Manager to support daily operations at the Cabin John Ice Rink and Cabin John Miniature Train in Rockville, MD, as part of the Enterprise Team. This is a hands-on role that works closely with staff and facility operations to keep programs, rentals, and services running smoothly.
The Ice Rink Assistant Manager works alongside the Ice Rink Manager to oversee daily activity at the Cabin John Ice Rink, including ice programs and rentals across three sheets of ice (Olympic, NHL, and studio rink). The assistant manager is actively involved in coordinating schedules for leased ice contracts and facility programs, ensuring activities run on time and without interruption. The position also supports building operations, maintenance coordination, and on-site problem-solving, while assisting with administrative tasks, financial tracking, reporting, and budget preparation.
This position has direct responsibility for Pro Shop operations, including staffing, inventory management, budgeting, promotional materials, and staff training, and supports oversight of snack bar operations. The Ice Rink Assistant Manager is also involved in hiring, training, scheduling, and supervising seasonal staff such as manager aides, skate guards, and custodial and maintenance staff, and provides day-to-day supervision of the Front-End Operations Manager and the Snack Bar/Miniature Train Manager to ensure consistent coverage, customer service, and coordinated operations across the facility.
Learn More About the Facilities and Enterprise Division
- Cabin John Ice Rink: https://montgomeryparks.org/parks-and-trails/cabin-john-regional-park/cabin-john-ice-rink/
- Cabin John Miniature Train: https://montgomeryparks.org/parks-and-trails/cabin-john-regional-park/miniature-train/
- Montgomery Parks Enterprise Division: https://montgomeryparks.org/about/divisions/enterprise/
About Montgomery Parks
Montgomery Parks is an award-winning park system and part of The Maryland-National Capital Park and Planning Commission (M-NCPPC). Supported by more than 800 dedicated employees, we care for 416 parks, trails, and natural spaces across Montgomery County, with team members working in a wide range of roles including park operations, public programs, planning, public safety, and administration. Our work is visible in everyday moments, from safe, well-maintained trails to welcoming parks and community programs. Careers with Montgomery Parks offer purpose, stability, and the opportunity to make a visible, lasting impact where people live, work, and connect.
Assists in the Management of the Cabin John Ice Rink
- Manages day-to-day facility operations and establish operating procedures.
- Assists Ice Rink Manager with scheduling leased ice contracts and ensuring that all scheduled facility programming is run on time and without interruption.
- Serves as manager on duty for selected shifts.
- Ensures safety and security of buildings and patrons.
- Assembles information and prepares selected reports as directed by supervisor(s).
- Coordinates with staff the maintenance and repairs of the facilities and ground and ensures they are promptly addressed with minimal disruption to facility programs and schedules.
- Oversee and manage special events.
- Manages customer service activities of the facility. Set a positive example for employees ensuring customers are treated in a prompt, professional, respectful manner.
- Assists with Budget preparation.
- Assists with recruiting, hiring, training, and scheduling staff.
Manages Snack Bar, Pro Shop, and Vending Operations
- Recruits, hires, trains, schedules, and supervise staff.
- Select and orders merchandise and supplies.
- Oversees snack bar equipment (ensures proper operation, purchases equipment, and oversees necessary repairs).
- Oversees pro shop equipment (ensures proper operation, purchases equipment, and oversees necessary repairs).
- Receives and maintains all necessary certifications (ServSafe Food Manager and ServSafe Allergens) to oversee operations.
- Controls inventory and ensures accuracy of sales and inventory records.
- Oversees daily operations.
- Monitors revenue and expenditure and prepares required reports.
- Prepares budget recommendations for supervisor to review and approve.
Programs-Schedules Facilities
- Assists in the scheduling of sessions and ongoing programs for the rink.
- Ensure that all scheduled facility programming is run on time, as scheduled daily without interruption.
Supervision of Staff
- Provides oversight and support of two full-time career employees (Front-End Operations Manager, Snack Bar, and Miniature Train Manager).
- Responsible, with assistance of the career managers, for supervision and oversight of all seasonal staff to include the snack bar, miniature train, pro shop, manager aides, skate guards, and custodial/maintenance staff.
Skills and Characteristics That Support Success
- Ability to lead staff and communicate clearly and effectively.
- Strong organizational skills and ability to manage multiple priorities.
- Comfort using data to inform decisions and improve operations.
- Effective written and verbal communication skills.
- Proficiency with office, scheduling, email, and reporting tools.
- Ability to work well with people from diverse backgrounds.
- Comprehensive knowledge of recreational facility operations, safety standards, budgeting, program planning, and cash handling.
- Bachelor’s Degree in Parks and Recreation, Facility Management, Recreation Management, Education, Business Administration, Physical Education, Communication, Leisure Services, or any related field.
- Two (2) years of responsible professional experience working in a facility related to parks, recreation, leisure services, or area of required specialty (e.g., arts, performing arts, equestrian, tennis, aquatics, gymnastics, ice rinks); including one (1) year as a facility manager, program coordinator or supervisor.
- An equivalent combination of education and experience may be substituted, which together total six (6) years.
- Valid driver’s license in accordance with both State and Commission rules and regulations. Driver's license must be unencumbered by restrictions, revocations, suspensions or points that could limit the employee's ability to drive Commission vehicles or perform driving duties required of the position.
- Contingent upon area of assignment, some positions in this class may require valid: (a) operating license (e.g., county pool operator, childcare license) as appropriate; (b) First Aid, CPR, automated external defibrillator (AED) certifications; or (c) certifications as related to assignment (e.g., Lifeguard Instruction, Fundamentals of Gymnastics).
- Pass Commission medical exam.
Working Conditions
- Works inside and outside an assigned facility, which may operate seven days per week.
- Works extended hours, including evenings, weekends, and holidays.
- On-call to respond to emergencies as required.
- Frequently required to remain stationary, operate motor vehicles, and communicate and exchange information with internal staff and the public.
- Must be able to see both short and long distances.
- Occasionally lifts equipment and other items weighing up to 49 pounds.
- Ascends and descends ladders and stairs.
Additional Details
- The salary range shown reflects the full earning potential for this role. Your actual pay will be based on your experience.
- Bilingual candidates are strongly encouraged to apply.
- We offer a flexible and competitive benefits package.
DIVERSITY STATEMENT:
The Maryland-National Capital Park and Planning Commission (M-NCPPC) is an Equal Opportunity Employer. We celebrate a workplace culture of diversity, equity and inclusion without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, sexual orientation, marital status, disability, genetic information, gender identity, or any other non-merit factor.
Applicants with Disabilities under the Americans with Disabilities Act.
If you require accommodations or special arrangements due to a qualifying disability, please notify the Recruitment & Selections Services Unit at the time of applications at or
M-NCPPC will make all efforts to reasonably accommodate you.