Project Coordinator - Project Quality Audits & Documentation Review

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As a Project Quality Audit Coordinator at JLL, you'll serve as the foundation of our project quality assurance framework, providing critical support through systematic audits, comprehensive documentation reviews, and reliable quality assessments. In this role, you'll execute detailed project audits from initiation to closure, following established risk assessment criteria while maintaining the meticulous attention to detail that ensures all projects meet organizational standards. You'll work across multiple project management platforms—including AdaptiveWork, Ingenious, Smartsheet, and SharePoint—conducting Spot Check evaluations that assess documentation quality, information completeness, and compliance requirements. Your systematic approach will enable project efficiency by providing audit support that facilitates smooth operations and quality visibility across all regional activities. At JLL, we are collectively shaping a brighter way—for our clients, ourselves and our fellow employees—and your reliable audit expertise will be essential to maintaining the project excellence that drives our success. You'll coordinate with Senior Project Coordinators for quality review validation, support project managers with documentation organization requirements, and maintain organized audit deliverables that contribute to overall project management effectiveness. This role offers you the opportunity to become the dependable project audit specialist who ensures consistent quality standards are maintained across all phases of project delivery, supporting the collaborative culture that sets JLL apart in commercial real estate services.

What your day-to-day will look like:

• Execute systematic project audits across all project phases from initiation to closure, following established procedures and risk assessment criteria to ensure comprehensive quality evaluation
• Complete Spot Check templates with accurate grading based on information availability, documentation quality, and compliance with organizational standards
• Review project documents across AdaptiveWork, SharePoint, and document repositories to verify completeness, accuracy, and adherence to quality requirements
• Coordinate with project teams to ensure proper audit timing, understand documentation requirements, and provide tailored quality support throughout project lifecycles
• Update project information sections in Spot Check templates with relevant findings, quality assessments, and compliance verification details
• Submit completed Spot Check templates to Senior Project Coordinators for first-level quality review and validation, ensuring audit accuracy and completeness
• Maintain systematic documentation of audit activities, quality assessments, and process completion tracking in SharePoint repositories following established organizational procedures
• Support coordination activities with team leaders for strategic project quality assessments and assist with periodic reporting requirements and audit trend analysis

Required qualifications:

• Bachelor's degree in Business Administration, Project Management, Information Management, Quality Management, or related field (Associates degree with relevant focus considered with additional experience)
• 2-4 years of experience in project coordination, documentation management, audit oversight, or quality assurance roles in professional services or corporate environments
• Proficiency with enterprise project management platforms including AdaptiveWork, Ingenious, Smartsheet, or Microsoft Project with audit capabilities
• Advanced SharePoint and Microsoft Teams experience for enterprise-level document management, file organization oversight, and collaborative audit coordination
• Understanding of Spot Check methodology, grading systems, quality assessment criteria, and audit documentation processes
• Exceptional attention to detail with ability to conduct accurate project evaluations and maintain systematic approach to quality activities
• Strong ability to navigate multiple project management platforms simultaneously and follow established audit procedures consistently
• Clear communication skills for effective coordination with project teams and cross-functional stakeholders while maintaining professional demeanor and information sensitivity

Preferred qualifications:

• Project Management certifications such as PMP, CAPM, or project coordination credentials
• Quality certifications including Six Sigma, quality assurance credentials, or audit certifications demonstrating commitment to excellence
• Experience with quality audits, process evaluation, or systematic review processes in professional services environments
• Commercial real estate industry knowledge including understanding of CRE project processes, documentation requirements, or industry terminology
• Advanced bilingual capabilities (English/Spanish) for comprehensive regional coordination and stakeholder management support
• Experience with compliance tracking platforms, audit systems, and quality management tools that support systematic process documentation

Location:

On-site –Belen, CRI

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Jones Lang LaSalle ("JLL") está comprometida a trabajar con personas con discapacidades y proporcionarles accesibilidad. Si necesita un ajuste razonable para cualquier parte del proceso de empleo – incluyendo la candidatura en línea y/o el proceso general de selección – puede enviarnos un correo electrónico a [email protected]. Este correo electrónico es solo para solicitar un ajuste razonable. Por favor, dirija cualquier otra consulta general de reclutamiento a nuestra página Contáctanos > Quiero trabajar para JLL.