Make a Difference in Recovery

Pyramid Healthcare's Recovery Support Services Division is seeking a compassionate, experienced, and motivated Certified Recovery Specialist (CRS) Supervisor to lead and support our team of recovery professionals.

The CRS Supervisor plays a critical leadership role in supporting individuals recovering from substance use disorders by providing supervision, mentorship, advocacy, and guidance to a team of Certified Recovery Specialists. This position serves as a role model who promotes recovery-oriented systems of care, helps prevent relapse, and supports long-term recovery outcomes.

Pyramid Healthcare offers both Center of Excellence (COE) services for individuals with Opioid Use Disorder (OUD) and traditional Recovery Support Services. The CRS Supervisor ensures high-quality service delivery while fostering staff development, accountability, and excellence in client care.

Schedule

Monday-Friday | 8:00 AM - 4:30 PM

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Responsibilities

Leadership & Supervision

• Provide direct supervision, coaching, and performance feedback to Certified Recovery Specialists.
• Train, orient, mentor, and support newly hired Recovery Support Services staff.
• Assist in recruiting, interviewing, hiring, and onboarding team members.
• Participate in employee disciplinary processes when necessary.
• Develop and manage staff schedules to ensure adequate program coverage.
• Coordinate required staff training, certifications, and continuing education requirements.
• Conduct employee performance evaluations and support professional development initiatives.
• Foster a positive, collaborative, and recovery-focused team environment.

Recovery Support & Client Services

• Support individuals in recovery from substance use disorders through advocacy, mentorship, and recovery-focused engagement.
• Assist clients in identifying and overcoming barriers to treatment participation and recovery success.
• Intervene appropriately during crisis situations and connect individuals to needed resources and services.
• Help individuals access housing, transportation, healthcare, food assistance, employment resources, and community supports.
• Collaborate with treatment teams to support individualized recovery plans and promote treatment retention.
• Utilize motivational approaches and recovery-oriented practices to encourage long-term recovery success.
• Serve as a recovery role model while honoring the principles of peer support and recovery-oriented systems of care.

Care Coordination & Community Engagement

• Develop and maintain relationships with behavioral health providers, healthcare organizations, community agencies, and recovery support networks.
• Assist individuals receiving Medication-Assisted Treatment (MAT) by helping them navigate services and maintain engagement in care.
• Participate in treatment team meetings, leadership meetings, and community stakeholder collaborations.
• Promote Recovery-Oriented Systems of Care (ROSC) and facilitate connections to community recovery resources.
• Advocate for individuals served across healthcare, behavioral health, and social service systems.

Documentation & Compliance

• Accurately document services, recovery support activities, and program outcomes.
• Maintain confidentiality in accordance with federal, state, and local regulations, including HIPAA and Pennsylvania confidentiality requirements.
• Adhere to Pennsylvania Certification Board ethical standards and best practices.
• Complete all required trainings, certifications, and mandatory education requirements.
• Attend staff meetings, regional meetings, leadership meetings, and other required organizational meetings.
• Perform additional duties as assigned.

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Required Qualifications

Education & Certification

• High School Diploma or GED required.
• Current Pennsylvania Certification Board (PCB) Certified Recovery Specialist (CRS) certification required.

Experience

• 1+ year of supervisory experience OR 2+ years of experience in a substance use disorder treatment, recovery support, behavioral health, or related healthcare setting.
• Experience working with individuals affected by Substance Use Disorder (SUD) and/or Opioid Use Disorder (OUD) strongly preferred.
• Experience supporting individuals receiving Medication-Assisted Treatment (MAT) preferred.
• Behavioral health, addiction treatment, care coordination, peer support, or healthcare experience preferred.

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Knowledge, Skills & Abilities

Successful candidates will demonstrate:

• Knowledge of substance use disorders, recovery principles, and recovery-oriented systems of care.
• Understanding of peer support services, harm reduction concepts, relapse prevention, and client engagement strategies.
• Familiarity with community resources and healthcare systems that support recovery and wellness.
• Strong leadership, coaching, and team development skills.
• Excellent verbal, written, and interpersonal communication abilities.
• Effective crisis intervention and de-escalation skills.
• Ability to identify barriers to treatment and develop practical solutions.
• Strong organizational, documentation, and time-management skills.
• Ability to gather information, analyze situations, and make sound decisions.
• Knowledge of confidentiality regulations, ethical standards, and Pennsylvania Certification Board requirements.
• Proficiency with electronic documentation systems and basic computer applications.

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Why Pyramid Healthcare?

At Pyramid Healthcare, we believe recovery is possible for everyone. Our team is committed to providing compassionate, evidence-based services that empower individuals to build meaningful, sustainable lives in recovery. As a CRS Supervisor, you will have the opportunity to lead a dedicated team while making a direct impact on the lives of individuals, families, and communities.

Join a mission-driven organization where leadership, recovery, and community come together to create lasting change.

***Due to the nature of behavioral healthcare work and our responsibility to ensure client safety, candidates selected for hire must successfully pass a criminal background check, drug screening, and any required state‑mandated clearances. Employment is contingent upon meeting all screening requirements in accordance with federal, state, and accrediting‑body regulations.***