Consumer Product Strategy Analyst IV - Credit Abuse and First Party Fraud

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for performing more complex analysis aimed at mitigating Credit Abuse and First Party Fraud in the Consumer and Small Business Credit Card Portfolios. Key responsibilities include applying knowledge of multiple business and technical-related topics and independently driving strategic improvements, large-scale projects, and initiatives. Job expectations include working with business counterparts within the Line of Business and partner organizations including Risk and Product teams.

Required Qualifications:

• Proven analytical ability as demonstrated through 5+ years related work experience
• Expertise manipulating database software and analytical/reporting tools, such as Python, SAS, SQL, Tableau
• Strong working knowledge of the process and tools used for development, validation, implementation and documentation of scoring toolkits
• Passionate self-starter who is highly motivated to help the organization achieve its goals and thrives in fast-paced and highly dynamic environment
• Must be decisive, a team-player, client focused, creative, strategic, and be a thoughtful risk-taker
• Excellent verbal and written communication skills, particularly technical writing and organizational skills
• Ability to effectively document and defend model-related topics to a variety of key stakeholders, including senior leadership
• A passion for learning and using data to derive trends, detect risks, and execute strategy projects
• Demonstrates a strong understanding of credit risk strategies, financial drivers, and credit operations with proven problem-solving skills
• Proficient in MS Office applications (Excel, PowerPoint, and Word)
• Effective project management and organizational skills; ability to collaborate, manage, and expand relationships across the organization and with all levels of management

Desired Qualifications:

• 4+ years experience using database software and analytical/reporting tools, such as SAS, SQL, DB2 to access large relational data
• Expertise in identifying, assessing and mitigating risk with models.  Familiarity with best demonstrated model risk management practices and proficiency in regulatory frameworks
• Prior experience with credit or fraud strategies and knowledge of policies for consumer and/or small business lending
• Analytic work experience in support of consumer or small business lending involving the use of scoring toolkits
• Prior experience in the Payments Industry
• Previous Credit experience and knowledge of Credit policies and procedures is desirable
• Previous experience in developing credit risk strategies or models preferred
• Analytic work experience in support of consumer or small business lending
• Bachelor’s degree in mathematics, statistics, computer science, engineering, economics, finance, or a related quantitative discipline
• Master’s degree in Mathematics/Statistics, Economics, Engineering or related field

Responsibilities:

• Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance
• Coaches and mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on multiple business and technical-related topics
• Identifies business trends based on economic and portfolio conditions and communicates findings to senior management
• Supports execution of large scale projects, such as platform conversions or new project integrations by conducting advanced reporting and drawing analytics based insights

Skills:

• Analytical Thinking
• Business Analytics
• Data and Trend Analysis
• Fraud Management
• Problem Solving
• Collaboration
• Innovative Thinking
• Monitoring, Surveillance, and Testing
• Presentation Skills
• Risk Management
• Data Visualization
• Interpret Relevant Laws, Rules, and Regulations
• Issue Management
• Oral Communications
• Written Communications

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - CA - Westlake Village - 31303 Agoura Rd - 31303 Agoura Road (CA6917), US - ME - Belfast - 11 SCHOODIC DR - BELFAST VIII (ME5068)

Pay and benefits information

Pay range

$95,000.00 - $142,000.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.