Project Manager - Campaign Delivery

Step into the forefront of marketing brilliance as our next Project Manager - Campaign Delivery, where your execution focus and strategic mindset will bring premium brand experiences to life. In this role, you will act as a trusted partner to a single, high-profile luxury client, driving clarity, managing their campaign calendar, and providing the strategic insights needed to keep complex marketing operations on track. If you thrive on building strong client relationships, excel at bridging the gap between strategy and technical execution, and want to work within a premium brand ecosystem, your structured and consultative approach is the missing ingredient in our recipe for success.

What will your day look like?

You will be the strategic and operational linchpin for our dedicated luxury client, ensuring the seamless delivery of their sophisticated CRM and campaign initiatives.

Rather than just tracking tasks, you will act as a strategic partner, running the client’s campaign calendar, pre-empting risks, and providing the insights necessary to drive decision-making. You will be the crucial bridge between the client’s vision and MAP, translating complex briefs into flawless execution.

More specifically, your tasks include:

• Owning and managing the client’s campaign calendar, ensuring all marketing activities are strategically planned, prioritized, and delivered on time.

• Acting as the primary bridge between the client and our specialists to ensure technical execution aligns with strategic goals.

• Providing proactive strategic insights and clarity to the client, helping them navigate delivery challenges and optimize campaign performance.

• Providing frequent, structured updates to the client on project progress, potential risks, and key decisions.

• Managing day-to-day client communications, building a strong partnership based on trust, transparency, and delivery excellence.

• Creating project timelines, tracking milestones, and monitoring budgets to ensure all campaigns are executed within scope.
• Collaborating closely with internal specialists (developers, designers, and data teams) to ensure all deliverables meet the rigorous quality standards of a luxury brand.

Who are you going to work with?

You will be a key player in a network of closely coordinated project managers, developers, data scientists, and experienced designers. You will work alongside competent teammates from all around the world who always go the extra mile to help one another.

What do you bring to the table?

We are on the lookout for a highly organized, consultative individual with a passion for digital delivery and experience working with premium brands. You are proactive, solutions-oriented, and excellent at managing client expectations under tight deadlines. You are a natural communicator who can translate technical jargon into clear business insights. As you will be managing a single client's entire campaign calendar, you possess exceptional prioritization skills and a sharp eye for detail.

In addition, you have:

• 3+ years of experience in Project Management or Campaign Coordination within CRM, digital marketing, or a related agency environment.

• Proven experience working with luxury and/or premium brands (automotive experience is also a major plus).

• Exceptional client-facing skills, with a track record of acting as a strategic partner rather than just a task manager.

• Strong experience managing campaign calendars and prioritizing workflows in a fast-paced environment.

• Good understanding of CRM best practices and what digital, data-driven, and marketing automation projects entail.

• Experience bridging the gap between client stakeholders and marketing automation platforms (e.g., Salesforce Marketing Cloud or Adobe Marketing Cloud).

• The self-discipline to manage daily tasks, mitigate risks, and drive project decisions excellently.
• Outstanding communication and presentation skills in English.

A leader in personalized customer experiences

VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.

A global network

We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences. 

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