Senior Planning Technician

We are working closely alongside a Local Authority in Lewisham to assist with the appointment of a Senior Planning Technician, on a 6-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £21.14 - £27.87 per hour

Summary:

We are seeking an experienced Senior Planning Technician (Complaints, FOI & Finance) to provide specialist technical, administrative, and financial support across the Planning Service. This role has a primary focus on managing planning complaints, coordinating Freedom of Information (FOI) and Environmental Information Regulations (EIR) requests, supporting financial administration, and maintaining high-quality customer service standards.

Responsibilities:

• Manage and coordinate planning complaints, FOI/EIR requests, and finance administration, ensuring deadlines and service standards are met.
• Monitor performance, maintain accurate records, and produce reports to support service improvement.
• Provide technical and administrative support across the Planning Service, including customer enquiries and planning systems.
• Support financial processes, including purchase orders, invoices, income monitoring, and reconciliations.
• Coach Planning Technicians and contribute to continuous improvement, customer service, and compliance.

Essentials:

• Good understanding of Planning legislation, policies, and planning processes.
• Experience working within Planning Administration, Planning Support, or a Local Authority Planning Service.
• Experience managing customer complaints and complex enquiries.
• Experience handling FOI, EIR, GDPR, or information governance requests.
• Experience supporting financial administration, including purchase orders, invoices, reconciliations, and income monitoring.
• Experience producing management reports and performance information.

Please note:

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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