Essential Job functions:   

· Assist the physician and staff with the daily coordination of patient care and physician access.   

· Function as the liaison between patients, staff, and physicians.   

· Maintains efficient patient flow.   

· Delivers direct patient care within the scope of licensure and in accordance with SMG policy.   

· Collects lab specimens according to departmental guidelines. Accurately labels specimens.   

· Prioritizes patient care by implementing physician orders and nursing procedures.   

· Ensures proper preparation for patient visit. Prepares pertinent information needed for patient visit.   

· Effectively communicates problems, concerns or issues to the Office Supervisor/Manager appropriately and promptly.   

· Assures all patients are correctly identified prior to providing and/or documenting care.   

· Ensures proper preparation for patient visit. Prepares pertinent information needed for patient visit.   

· Employs appropriate and timely use of Tasking in EHR.   

· Obtains vital signs: BP, temp, pulse, height & weight accurately and completely as required. Documents appropriately in EHR.   

· Administers injections according to appropriate protocol. Documents injections accurately in EHR.   

· Appropriately demonstrates telephone triage protocols and document in EHR.   

· Schedules appointments appropriately and accurately according to department guidelines.   

· Appropriately adheres to universal safety precautions when administering medications and disposal of medical waste.   

· Reviews and updates medication list in EHR. Demonstrates understanding of prescription control and prescription refill procedures. Accurately and completely documents known allergies in EHR.   

· Appropriately enters orders and schedules appointments in the Practice Management System (PMS) and EHR.   

· Provides referrals and/or consult orders appropriately and in a timely manner in the PMS and EHR.   

· Checks and maintains logs for emergency equipment according to policy.   

· Facilitates transition of care to UCC/Hospital.   

· Maintains proficiency with department specific equipment troubleshoots and reports malfunctions promptly.   

Education, Certification, Computer and Training Requirements:   

· Associates degree required. Bachelor’s degree preferred.   

·  New York State Nursing License and BLS certifications required upon hire.   

· 0 – 1 years experience. 2-4 years experience preferred.   

· Ability to communicate in English, both orally and in writing.   

· Strong interpersonal and organizational skills.   

· Ability to perform diverse work assignments with time limitations with a high degree of accuracy.   

· Ability to use problem solving, critical thinking and priority setting skills.   

· Experience with Standard Office Equipment (Phone, Fax, Copy Machine, Scanner, Email/Voice Mail) preferred.   

· Experience with Standard Office Technology in a Window based environment preferred.   

· Experience with patient care equipment preferred.   

· Experience with EHR, Practice Management System and Departmental/Ancillary Systems preferred.   

Travel:   

· Ability to commute to different locations as needed.