Site Care Partner - Istanbul/Ankara - FSP

When our values align, there's no limit to what we can achieve.
 
At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.

Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.

About Parexel

Parexel is a leading global clinical development partner delivering insights-driven clinical and consulting solutions to the life sciences industry. With 22,000+ employees worldwide, we partner with biopharmaceutical companies and research sites to design and deliver patient-focused clinical trials that broaden access and make research a care option for anyone, anywhere.

We work with focus, agility, and shared purpose - moving with urgency to address patient needs and accelerate the delivery of new therapies. We embrace bold thinking, adapt quickly to change, and continually raise the bar for the speed and quality of clinical research. We are expanding our team and seeking talented individuals to help drive industry leading innovation, With Heart.

About the Role

We are seeking a Site Care Partner II (SCP II) to join our team in a Istanbul or Ankara. As a Site Care Partner II, you are the face of the client - accountable for ensuring that investigative sites receive the support and engagement they need, issues are resolved promptly, and the client's reputation is upheld throughout the study lifecycle. You will serve as the primary client point of contact for investigative sites, leading site start-up activities through activation, building and retaining investigator site relationships, driving site-level recruitment and operational success, and safeguarding quality and patient safety at every site you support.

You will contribute to country and site selection activities by proactively collaborating with key stakeholders, providing local intelligence to country outreach surveys, investigator strategies, and client pipeline opportunities. You may also support country-specific activities required to assure end-to-end clinical trial implementation from start-up through closeout.

This is a high-impact, field-based role for a seasoned clinical professional who thrives on building relationships, solving complex site challenges, and driving study delivery across a global portfolio. You will join a fast-paced, growth-oriented environment where your expertise directly influences patient access to new therapies. With diverse teams and continuous learning opportunities, the Site Care Partner II can explore career paths and expand skills across clinical research.

Key Responsibilities

• Provide input into country strategy, site planning, and site recommendations using in-depth knowledge of regional sites, processes, practices, and site performance metrics

• Support the SOM/Global SM in defining local requirements for the importation and exportation of investigational medical product and ancillary supplies

• Deploy Global Site and Study Operations (GSSO) site strategies by qualifying and activating assigned sites

• Collaborate with key stakeholders to provide country and regional input to outreach surveys, including protocol feasibility, country standard of care, and local medical practices

• Conduct site-level start-up activities including PTA, site activation checklist coordination, Informed Consent Document (ICD) finalization, and Site Initiation Visit (SIV) management

• Drive site recruitment planning and delivery consistent with global, country, and local enrollment targets, responding to recruitment issues from investigators

• Maintain regular communications with investigative sites to gather status updates and drive delivery against study goals, including recruitment and data entry timelines

• Act as the operational point of contact for all site questions, liaising with and escalating to appropriate teams to resolve issues

• Assure quality and consistency in monitoring delivery and drive monitoring efficiencies and best practices across study, region, and program

• Coordinate with cross-functional roles including Study Monitor, Investigator Contracts Lead, Site Activation Partner, and Clinician to optimize communications and enhance visibility into site-level quality

Candidate Profile

You will thrive in this role if you bring:

• Experience in project management

• Solid audit experience

• Strengths in site management, relationship building, and cross-functional collaboration

• Experience working in clinical research site start-up, conduct, and closeout in a regulated environment

• The ability to communicate clearly and effectively with internal and external stakeholders

• A patient-focused mindset, strong attention to detail, and a proactive approach to risk identification

Required Qualifications

• Bachelor's degree or Registered Nurse designation in a related field, or equivalent combination of education, training, and experience (at least 7 years of experience)

• Demonstrated experience in site management with prior experience as a site monitor

• Demonstrated experience in study start-up activities through site activation, and in conduct and closeout activities

• Knowledge of quality and regulatory requirements, including country-level GCP requirements that may differ from client procedures

• Strong verbal and written communication skills in English

• Ability to travel across Türkiye