Forecast to Fulfil - Business Process Expert

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

We’re looking for a Business Process Expert to join Haleon’s Enterprise Transformation Program — a multi-year journey focused on building an organization wired for excellence, enabling our Win as One strategy and supporting sustainable growth through continuous improvement.

Enabled through SAP S/4HANA, this role will focus on Make processes within the Forecast to Fulfil end-to-end scope. You will partner with Business Process Owners, site teams and cross-functional stakeholders to design, govern and continuously improve manufacturing-related business processes across production planning, detailed scheduling, manufacturing execution, maintenance, quality, supply chain and logistics interfaces.

You’ll be part of a transformation that strengthens the heartbeat of our business — helping Haleon become more agile, efficient and innovative. If you enjoy connecting strategy with execution, improving how work gets done in manufacturing environments, and supporting teams through change, we’d love to hear from you.

What you’ll do

• Shape, measure and continuously improve process elements to deliver measurable business value.
• Partner with the Business Process Owner and other Business Process Experts to manage current processes and define the future end-to-end process vision and roadmap.
• Ensure Make process design aligns with the Forecast to Fulfil scope, including Make, Quality and Deliver, as well as site operational requirements across production, engineering/maintenance, quality and supply chain.
• Facilitate design workshops with site SMEs and functional teams to capture requirements, gather feedback and align stakeholders on design recommendations.
• Support the design of manufacturing-related processes such as production/process order lifecycle, finite scheduling and sequencing, shop floor execution and confirmations, material consumption and traceability, downtime capture, maintenance work management and equipment master data impacts.
• Document “to-be” processes and support the assessment of “as-is” processes to identify bottlenecks, inefficiencies, duplication and opportunities for improvement.
• Bring forward Make-specific design decisions, including standard vs site-variant execution flows, MES adoption boundaries, automation/OT integration patterns and maintenance process standardization.
• Coordinate dependencies across SAP, MES and OT/automation layers, including SCADA, PLC, sensors and signals, ensuring alignment with site deployment waves and cutover approach.
• Support readiness for delivery by identifying gaps, proposing solutions and working with Change, Training and Adoption teams to support successful implementation.
• Help manage transition phases by defining interim ways of working, supporting business continuity and minimizing disruption to live manufacturing operations.
• Build strong relationships with Site Operations, Supply Chain, Quality, Engineering/Maintenance, IT and OT/Automation teams.
• Translate between operational and technical/system language to ensure shared understanding across business and technology stakeholders.

Why join us?

• Attractive salary: base salary from 4,280 EUR/month + 13th salary (DMP) + annual bonus + other benefits.
• Premium benefits: supplementary pension contribution, interest-free employee loan and free toothpaste packages — all of which make our offer exceptional.
• Health and well-being care: preventive health care program, rich leisure activities, lunch and dinner from just EUR 0.66, plus a monthly credit for drinks and various snacks.

All benefits can be found below.

Why you?

We’re looking for someone who meets the following requirements:

• Experience working with manufacturing sites or plant operations, ideally in regulated and/or high-volume environments.
• Strong understanding of Make processes within Forecast to Fulfil, including production planning, detailed scheduling, manufacturing execution, material movements, maintenance processes, plant operations and alignment of production plans to demand.
• Working knowledge of the manufacturing technology stack, including SAP, MES, SCADA, PLC and connectivity down to sensors/signals, with an understanding of how events and data support business processes and reporting.
• Experience working in complex, global organizations, ideally within Consumer Health and/or FMCG.
• Strong analytical skills with the ability to map complex processes, identify inefficiencies and translate insights into practical improvements.
• Ability to diagnose manufacturing performance and process issues across planning, execution, maintenance and equipment-related constraints.
• Confidence with process modelling, data analysis tools and automation technologies.
• Project management capability, including planning, tracking and executing process improvement or transformation initiatives end-to-end.
• Experience supporting cross-functional IT/OT-enabled change in live manufacturing environments, including cutover, hypercare and minimizing operational disruption.
• Strong stakeholder management skills, with the ability to build relationships, influence outcomes and tailor communication to different audiences.
• Change mindset: comfortable navigating ambiguity, driving structured change and supporting adoption across teams.
• Leadership behaviors: inspiring and motivating others, making informed decisions and collaborating effectively across functions.

Benefits:

• Annual performance bonus, 13th salary (DMP)
• Contribution to supplementary pension savings or life insurance
• Twice‑yearly financial contribution for recovery / well‑being, Benefit Plus program, dental benefit, and Employee Assistance Program (EAP) providing psychological, legal, social and financial support; recreational allowance after 2 years of employment (in line with local labor law)
• 3 additional days of annual leave beyond statutory requirements based on internal policies, plus additional days depending on length of service;
• Haleon Parental Leave, Global Haleon Caregiver Leave, and additional paid leave for important life events(wedding, birth of a child, child’s first school day, bereavement)
• Increasing financial reward for every 5‑year service anniversary, retirement severance above statutory requirements
• On‑site canteen, refreshment credit for snacks, tea and coffee
• Summer day camp for employees’ children during school holidays
• Relocation allowance, employee referral bonus, blood donor rewards, interest‑free employee loan (subject to defined criteria),complimentary toothpaste packages from our product portfolio

The benefits listed in this job advertisement are provided for informational purposes only, are subject to the employer’s internal policies and/or collective agreements, and may be amended over time.

   

    

   

 

 Job Posting End Date

 

 

2026-08-28

 

 

 

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. 

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

 

 

 

Adjustment or Accommodations Request

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence. 

 

 

 

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.