CJA Corps Field & Outreach Coordinator (Program Coordinator II)

Usu

Today

Location: UT, US
Workplace: Hybrid
Closing date: Today
Source: iCIMS

Description

Overview

Are you passionate about access to justice or serving low-income members of our community? Have a track record of successfully growing a program with verifiable success? Are you ready for the next step in your career where you help shape the future of an emerging profession? Come join our innovative program, help us grow, and make a real impact for low-income Utahns across the state.

Housed at Utah State University in the Department of Social Work, the Transforming Communities Institute is expanding its commitment to the Community Justice Advocate (CJA) program. CJAs are micro-credentialed professionals recruited from helping professions like social work. They are trained in high-need areas of the law to provide legal advice and assistance for free. Because the law generally allows only licensed attorneys to give legal advice, our program is authorized by the Utah Supreme Court’s Regulatory Sandbox. This is a cutting-edge program, and Utah State University is a national leader in this emerging field. We recently hired a professor to focus on training CJAs.

CJAs who are in-training and certified will need a seamless pathway to apply their skills – field sites at community agencies up-close to, and upstream from, legal problems. Our Field & Outreach Coordinator will work hand in hand with the Assistant Professor of Professional Practice to build the CJA Corps, the coordinating infrastructure that makes this happen. You will work together to grow the program and ensure smooth operations, focusing on: (1) ensuring that CJAs find engagement opportunities to apply their skills in settings that are supportive; (2) maintaining sustained efforts to build systems that are responsive to legal needs; (3) building feedback mechanisms to ensure both CJA and host-site satisfaction; and (4) responding to feedback as needed.

This position is eligible for hybrid work within the state of Utah

Responsibilities

Primary Responsibilities

Design, coordinate, implement, and administer the operational aspects of the CJA Corps program.
Serve as the principal liaison among students, faculty, partner attorneys, host agencies, courts, nonprofit organizations, and other external constituencies.
Coordinate and implement all aspects of the trainee pipeline, certified CJA engagement, field placements, supervised practice opportunities, volunteer service, and community partnerships.
Coordinate activities of faculty, partner attorneys, host agencies, and community partners engaged in accomplishing program objectives. Facilitate trainings, meetings, onboarding activities, and special projects that support successful implementation of the CJA Corps.
Recruit, onboard, and maintain collaborative relationships with host agencies, legal aid organizations, courts, and nonprofit partners throughout Utah.
Develop and maintain operational workflows, templates, communication materials, onboarding resources, and documentation supporting efficient program administration.
Monitor placement quality, partner satisfaction, field issues, and program effectiveness; exercise independent judgment in resolving routine operational issues and elevating complex matters as appropriate.
Collect and analyze program data; prepare scheduled and special reports; maintain program records, placement information, participation metrics, service-hour documentation, and statistical information using GivePulse or similar systems.
Coordinate technology-enabled systems supporting placements, reporting, communications, documentation, and quality assurance.
Support compliance with confidentiality requirements, documentation standards, program expectations, and professional role boundaries.
Participate in development of grant proposals, grant reporting, and other funding activities supporting program objectives.
Contribute to business and operational decisions affecting continued growth and sustainability of the CJA Corps.
Provide excellent customer service to all stakeholders of the CJA program.
Deploys technological tools appropriately and effectively to maximize efficiency.
Perform other program-related duties as assigned.

Qualifications

Minimum Qualifications

Bachelor’s degree from an accredited institution.
Minimum of two years of prefessional experience coordinating coordinating outreach, community engagement, or program expansion, with demonstrated, measurable outcomes.
Deep familiarity with at least two of the following: (1) the access to justice crisis and the legal services community in Utah; (2) the social services landscape in Utah; (3) project management best practices for scaling programs; and (4) experience working effectively with college students.
Strong interpersonal skills, including the ability to thrive in a team environment, and to quickly build rapport with new people.

Preferred Qualifications

Master’s degree in social work, public administration, nonprofit management, legal studies or a related field.
Direct experience working withlow-income individuals, families, or populations of crisis.
Established professional networks or existing relationships with legal and social service providers in Utah.
Demonstrated experience with grant writing and reporting experience.
Fluency in Spanish, Arabic, Vietnamese, or Mandarin.

Knowledge, Skills, and Abilities

Knowledge of project management best practices, program evaluation, and tactics for scaling community initiatives.
Knowledge of regional legal aid networks, community action agencies, and social service referral pipelines.
Advanced written communication skills with high attention to detail; strong public speaking and presentation skills, with the ability to synthesize complex, dense information into concise, actionable summaries.
Exceptional customer service skills, with a proven ability to balance competing priorities across diverse external and internal stakeholder groups.
Ability to rapidly establish rapport, foster collaborative working relationships across diverse populations, and thrive within a multidisciplinary team environment.
Ability to manage multiple complex tasks simultaneously, adapt to shifting priorities, and consistently meet strict project deadlines under pressure.
Strong personal discernment and emotional intelligence, knowing when to resolve issues independently, when to escalate problems, and how to proactively seek clarification when guidelines are ambiguous.

Required Documents

Along with the online application, please attach:

CV to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”

Cover letter to be typed/pasted at the end of your application

Names and contact information of at least three references to be typed at the beginning of the application.

**Document size may not exceed 10 MB.**

Advertised Salary

$70,000 annually with excellent benefits

ADA

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.

College/Department Highlights

This position is primarily based in Salt Lake City but is advertised as telework/hybrid and will require travel across the state of Utah. The Salt Lake campus, Transforming Communities Institute, and the Department of Social Work value community embeddedness as this leads to better learning outcomes for our students in their applied learning. The Department of Social Work is a dynamic unit offering Bachelor’s in Social Work, Master’s in Social Work, and various minors and certificates. The department and college are committed to seeing the CJA program find continued success. The department values work that fulfills USU’s land-grant mission through education, research, and community engagement and it places high importance on accessible and quality teaching that prepares social workers with the knowledge and skills needed to thrive in their profession. For more information on the department, please visit our website.

All team members are part of the College of Arts and Sciences, which plays an instrumental role in teaching critical thinking, knowledge-building skills and the ability to pose meaningful questions that advance understanding and knowledge. Students in our college confront the great questions and controversies, learn about the forces that have shaped our world, and develop the skills to tackle its most pressing challenges. Our graduates are creative problem-solvers with a passion for making a difference. The education they receive here prepares them to address the problems of today and to succeed wherever their career path takes them tomorrow.

University Highlights

Founded in 1888, Utah State University is Utah’s premier land-grant, public service university. As an R1 research institution, Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local, regional, and global communities. USU prepares students to be active, civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education, USU remains a leader in research, discovery, and public impact.

USU enrolls over 29,800 students, both online and in person at locations throughout the state. Utah State’s 30 locations include a main campus in Logan, Utah, residential campuses in Price and Blanding, and six additional statewide campuses, along with education centers serving every county. USU educates students from all 50 states and more than 80 countries. For over 100 years, USU Extension has served and engaged Utahns, serving every county in the state.

Competing at the NCAA Division I level in 16 sports, USU is a proud member of the Pac-12 Conference, officially joining on July 1, 2026. The Aggies capped a historic final season in the Mountain West by capturing nine combined regular-season and tournament titles in 2025–26, with five teams advancing to postseason play. This tradition of excellence extends to the classroom, where 232 student-athletes earned academic honors, and to the community, where USU ranked second nationally in Division I service hours, with nine teams placing in the top 10 for community service.

Utah State is dedicated to fostering a community where all individuals feel respected, valued, and supported and where diversity of thought and culture are cultivated. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU.

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and a reasonable accommodation for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or [email protected].

*updated 07/2026

Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

Utah State University is an equal opportunity employer and does not discriminate or tolerate discrimination including harassment in employment including in hiring, promotion, transfer, or termination based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy or any other federal, state, or local law.

Utah State University does not discriminate in its housing offerings and will treat all persons fairly and equally without regard to race, color, religion, sex, familial status, disability, national origin, source of income, sexual orientation, or gender identity. Additionally, the University endeavors to provide reasonable accommodations when necessary and to ensure equal access to qualified persons with disabilities.

In all circumstances, Utah State University follows state and federal laws related to sex-segregated spaces.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

Matthew Pinner

Executive Director

Civil Rights & Title IX Office

[email protected]

435-797-1266 | Old Main Rm. 401D

1475 Old Main Hill, Logan, UT 84322

Cody Carmichael

Title IX Coordinator

[email protected]

435-797-1266 | Old Main Rm. 402D

1475 Old Main Hill, Logan, UT 84322

For further information regarding non-discrimination, please visit crtix.usu.edu or contact: