Consultant, Client Solutions

Overview

Position Title: Consultant, Client Solutions 

Location: Melbourne

Full/Part-time: Full time 

Direct Reporting: Director - Melbourne

 

Working closely with the Client Solutions and People & Development teams in Melbourne and nationally and reporting to the Director – Melbourne, the Consultant, Client Solutions is responsible for continuing to drive the successful growth of the Victorian business, including the following activities:

• Identifying, developing and managing client relationships in the Victorian legal market to win and expand business
• Conducting business development activities including focused outreach, arranging client visits and pitches and following up on sales opportunities and leads
• Locates or proposes potential business opportunities by contacting potential clients, discovering and exploring opportunities
• Closes new business opportunities by coordinating and negotiating requirements
• Expands key client relationships leveraging the full spectrum of LOD/Consilio product offerings
• Works towards revenue generation and maintaining LOD’s desired margins whilst driving the expansion of the LOD Victorian presence
• Identify potential business opportunities by researching industry and related events, publications, and announcements to provide increased market presence
• Prepare and co-ordinate client related documentation
• Work with the wider national Client Solutions team to manage and grow client relationships across all offices
• Maintenance of Client Relationship Management system
• Prepare tenders, pitches and presentations to win new client business
• Identify and attend industry events to represent the national LOD business

Responsibilities

Key Performance Indicators:

• Ensuring that the Victorian business is delivering on its annual regional plan
• Achieving expansion in revenue and lawyer numbers whilst maintaining strong margins
• Maintaining strong relationships with Victorian lawyers and consultants
• Driving the achievement/exceeding budgeted sales projections
• Successful management of ongoing and new client relationships
• Successful penetration of new market sectors of opportunity
• Increasing utilisation of lawyers/consultants
• Successful and meaningful relationships with national management team

Internal Key Relationships

• Victorian based lawyers and consultants
• Victorian based People & Development Manger
• Victorian based Business Operations Director
• National New Business Team
• National and global Client Solutions team
• National and global People & Development team
• Marketing Team
• Finance Team
• Wider global HQ team

Qualifications

• Tertiary qualifications in commerce, business or law
• You will have 3-5 years demonstrated experience in business development, recruitment, client relationship management or sales, ideally in legal or other professional services or a recruitment related business
• Intermediate to advanced computer skills including Word, Excel, MS Outlook and PowerPoint Personal

Attributes & Skills

• Strong team player
• Self-motivated and results driven and a positive “can do” attitude, thriving in both individual and team situations
• Good communicator and listener in a highly commercial environment
• Ability to prioritise and multi-task
• Rapport and relationship building internally and externally
• Experience in maximising BD opportunities

Consilio’s True North Values

• Client Experience | Listen for the “why”. Clearly define success. Be accountable. Go the extra distance to create moments that matter. 
• Collaboration | Treat everyone with respect. Welcome diverse views. Partner across geography, generations, and teams. Rally around final decisions. 
• Innovation | Always be curious (ABC). Challenge the status quo. Experiment and fail forward. Build for the future.
• Grit | Focus on what matters. Work with passion and persistence. Think like an owner. Deliver results you’re proud of. 

Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.