- Location
- Mount Joy, PA
- Type
- Full-time
- Department
- Retail
- Seniority
- Manager
- Source
- ApplicantPro
Description
*This position is a retail leadership position, which would require nights and weekends*
The primary objective of the General Manager is to maintain customer satisfaction and develop sales volume across all products and services of Freedom Armory by assigning short- and long- term objectives, maintaining inventory and displays, assisting customers with selections and purchases, and training and developing staff.
Position Attributes
- Leadership and management
- Visionary for store strategy and objectives
- Analytical for store results and initiatives
Principal Duties & Responsibilities
- Maintain sales staff job results and attain company objectives by establishing expectations and goals, coaching, counseling, and training staff; planning, monitoring, and appraising job results.
- Help customers by providing information; answering questions, obtaining merchandise requested, and completing payment transactions.
- Support Freedom Armory marketing initiatives designed to retain and mine new customers.
- Maintain inventory by monitoring backstock, keeping shelves stocked, assisting in the procurement of products, recommending new products in-store and online.
- Market merchandise by creating and implementing sales promotions, special events, and display plans.
- Maintain knowledge of products and services by reading specification updates, attending information meetings, and referring questions to supervisor.
- Complete competitive analysis for pricing of items on hand in the store.
- Maintain store appearance by creating a clean, orderly, and safe shopping environment.
- Secure merchandise by implementing security systems and measures.
- Protect employees and customers by providing a safe and clean store environment.
- Promote store by participating in community programs and sporting club events.
- Remain compliant of all regulations, policies, and procedures related to FFL licenses.
Expectations
- Maintain quality services by adhering to policies, procedures and standards.
- Maintain the stability and reputation of the store by complying with legal requirements.
- Create and contribute to team effort by accomplishing related results as needed.
- Lead, guide, grow and empower staff to carry out the store vision.