Senior Care Coordinator / Scheduler

Join a Company That Cares About You — and the People We Serve

Amada Senior Care is a national leader in non-medical home care, long-term care insurance claims advocacy, and senior housing guidance. We are committed to enriching lives through compassionate care and trustworthy service.

We are looking for a Senior Care Coordinator / Scheduler to join our growing team. This role is ideal for someone who is highly organized, compassionate, and passionate about helping seniors live with dignity.

What We Offer

• Competitive pay + performance-based bonuses
• Medical, dental, vision insurance
• 401(k) retirement plan
• Paid time off (PTO)
• Supportive leadership & a family-like work culture
• Long-term career growth potential

We proudly serve San Antonio and surrounding areas including Boerne, Fair Oaks, Bulverde, and Schertz.

Key Responsibilities

• Manage and confirm all client care schedules
• Match caregivers to clients based on qualifications and availability
• Build strong relationships with clients, families, and caregivers
• Maintain accurate records and notes in scheduling software
• Respond to urgent scheduling needs
• Fill in for caregiver shifts as needed
• Conduct visits to client homes as needed
• Provide support and guidance to caregiving staff
• Handle scheduling conflicts and concerns promptly
• Assist with new client referrals and service onboarding
• Collaborate with Senior Care Advisors
• Perform other administrative and care coordination tasks as needed

Schedule: Monday - Friday 9:00am to 5:30pm

Scheduled on-call nights, 5:30pm to 9:00am with pay.

What We're Looking For:

Education and Experience:

• 1+ years of experience in senior care professionally
• 1+ year of scheduling experience in home care or healthcare
• High school diploma level education or higher required.
• Previous supervisory or team leadership experience required
• CNA certification is a plus, but not required
• Familiarity with state home care regulations is a plus

Core Job Competencies:

• Knowledge of HIPAA and confidentiality requirements
• Ability to handle frequent schedule changes, call‑outs, and urgent coverage needs
• Ability to prioritize client needs while balancing caregiver availability
• Strong computer and mobile tech skills (Microsoft Office, iPhone/iPad, etc.)

Personal Traits and Work Style:

• Team‑oriented yet able to work independently
• A solution‑focused approach
• Strong organizational and time‑management skills
• Dependable, punctual, and able to maintain professional boundaries
• Excellent multitasking and problem‑solving abilities
• High attention to detail and accuracy

Valid driver’s license, own reliable transportation, clean driving record, and current insurance required. This role requires infrequent travel.

Make a real impact every day. Join the Amada Senior Care of San Antonio family, Apply now to get started!