Team Coordinator

Department: [SBISL] Underwriting

Employment Type: Permanent - Full Time

Location: Bristol

Compensation: £28,000 - £31,000 / year

Description

What you'll be responsible for:

• Provide comprehensive administrative and executive support to the Underwriting Leadership Team (UWLT) and Chief Underwriting Officer (CUO), ensuring the smooth day-to-day operation of the function.
• Manage complex diaries and schedules, coordinating meetings, appointments, travel arrangements and wider departmental activities.
• Coordinate domestic and international travel arrangements, including flights, accommodation, ground transportation and visa requirements where applicable.
• Process and manage UWLT and CUO expenses, credit card reconciliations and expense submissions accurately and within agreed timescales.
• Maintain and organise departmental documentation, records and SharePoint sites, ensuring information is up to date, accessible and aligned with company policies and data governance requirements.
• Support the planning and delivery of team events, offsites and social activities, including venue sourcing, logistics, catering and agenda coordination.
• Organise and coordinate meetings across the Underwriting function, engaging with stakeholders at all levels to ensure seamless scheduling and preparation.
• Attend key meetings and sub-committees, producing accurate minutes, recording decisions and tracking actions through to completion.
• Support effective communication across the Underwriting function by coordinating team updates, announcements and key departmental messages.
• Produce, maintain and distribute departmental newsletters and communications to keep colleagues informed of business updates, achievements and upcoming activities.
• Support the onboarding of new team members, helping to create a positive and engaging employee experience from day one.
• Build and maintain effective working relationships with colleagues, leaders and stakeholders across the business.
• Demonstrate flexibility and adaptability in responding to changing business priorities, managing ad hoc requests and supporting a wide range of administrative and operational activities.
• Anticipate team and leadership requirements, proactively identifying solutions and taking ownership of tasks to ensure priorities are delivered efficiently and effectively.

What you'll need:

• Strong planning, organisational and time management skills, with the ability to effectively manage multiple priorities and competing deadlines.
• Ability to prioritise workloads and consistently deliver accurate, high-quality work within agreed timescales.
• Excellent verbal and written communication skills, with the confidence to engage and build relationships with stakeholders at all levels.
• Strong interpersonal skills, with the ability to collaborate effectively and maintain positive working relationships across the business.
• Ability to handle sensitive and confidential information with professionalism, discretion and integrity.
• Proactive and solutions-focused approach, with the ability to identify needs, take initiative and resolve issues effectively.
• Strong judgement and decision-making skills, with the confidence to work independently and escalate matters when appropriate.
• Adaptable and resilient, with the ability to respond positively to changing priorities and a fast-paced working environment.
• Exceptional attention to detail, ensuring a high degree of accuracy across documentation, communications, records and administrative processes.
• Strong record management and organisational skills, with the ability to maintain accurate, up-to-date and easily accessible information.
• Self-motivated and able to work independently, while maintaining consistently high standards and taking ownership of tasks.
• Proficient in Microsoft Office applications, including Outlook, Word, Excel, PowerPoint and Teams.
• Strong PowerPoint skills, with the ability to create professional presentations and materials for senior stakeholders.
• Experience using SharePoint and collaboration tools to organise, maintain and share information effectively.
• Confident in the use of approved AI tools to support research, content creation, document preparation and administrative activities, while adhering to company AI, data protection and information security policies.
• Professional, dependable and trustworthy, with a strong customer-service mindset and commitment to delivering excellent support.
• Flexible, collaborative and team-oriented, with a positive attitude and commitment to contributing to team success

Our Benefits

• Hybrid working – 2 days in the office and 3 days working from home
• 25 days annual leave, rising to 27 days over 2 years’ service and 30 days after 5 years’ service. Plus bank holidays!
• Discretionary annual bonus
• Pension scheme – 5% employee, 6% employer
• Flexible working – we will always consider applications for those who require less than the advertised hours
• Flexi-time
• Healthcare Cash Plan – claim cashback on a variety of everyday healthcare costs
• Electric vehicle – salary sacrifice scheme
• 100’s of exclusive retailer discounts
• Professional wellbeing, health & fitness app - Wrkit
• Enhanced parental leave, including time off for IVF appointments
• Religious bank holidays – if you don’t celebrate Christmas and Easter, you can use these annual leave days on other occasions throughout the year.
• Life Assurance - 4 times your salary
• 25% Car Insurance Discount
• 20% Travel Insurance Discount
• Cycle to Work Scheme   
• Employee Referral Scheme
• Community support day