Senior Collections Analyst

Senior Collections Analyst, SCA092126

Department: Finance

Type of Position: Full Time, Permanent

Location: 7th Floor, 5160 Yonge Street, Toronto, ON

Reporting to: Manager, Finance

Work Model: Hybrid – flexible work schedule (All remote work must be completed from your home office within the province of Ontario.)

Grade: K

Posting Status: Open

Salary Range: The salary range for this position is $67,520 - $101,300 per year

About Tarion

Since 1976, Tarion has served new home buyers and owners by ensuring that one of their life’s biggest investments is protected. By law, almost all new homes built in Ontario are provided with a warranty by the builder. Tarion’s role is to ensure that buyers of these homes receive the coverage they are entitled to under their builder’s warranty. More than 375,000 homes are currently enrolled in the warranty and protection program. Every year about 55,000 new homes are enrolled.

How We Mak e a Difference

As an independent and not-for-profit consumer protection organization, Tarion provides Ontario’s new home buyers and owners with peace of mind that their purchase is safeguarded through the province’s new home warranty and protection program.

Tarion offers guidance to help homeowners receive the warranty coverage they’re entitled to and when necessary, steps in to help resolve warranty claims with financial compensation. Tarion also provides free tools, guides and resources to help homeowners understand their builder’s warranty and navigate warranty claims with confidence.

About the Team

The Tarion Finance team is responsible for financial reporting and control, tax and compliance, strategic planning and financial Planning & analysis, Treasury and working capital management, and capital budgeting.

What You Will Be Doing

• Investigate and analyze debtor files including builders and guarantors’ identities, indemnities and financial position.
• Gather and analyze supporting documentation for claims where debt is disputed.
• Analyze and monitor builders’ files under financial distress by reviewing debtors’ bankruptcy filings, Companies Creditors Arrangement Act (CCAA) proposals, statement of affairs, personal net worth statements and liaising with external Trustee, Receivers and legal counsel.
• Negotiate and make recommendations on settlements of debts.
• Respond to inquiries from debtors or their legal representatives regarding invoices, account balances and collection matters.
• Monitor collection timelines and limitation periods through issuance of collection notice and maintaining regular follow up with debtors and their legal representatives until payments are fully made.
• Review security deposit positions and prepare drawdown instructions for the financial institution.
• Prepare and recommend files for legal action to Manager for approval if negotiations fail or settlement agreement is repudiated.
• Provide monthly collectability assessment on larger collection accounts.
• Maintain accurate records of collection activities in Workday.
• Analyze system issues and conduct testing to validate solutions.
• Provide guidance and support to the Collection team on collection administration.

What You Will Need to Succeed

The Ideal candidate for this position will have:

• Community College Diploma/Certificate or equivalent in Administration or Finance.
• 6-10 years’ experience in credit and collections.
• Strong knowledge of Bankruptcy & Insolvency Act.
• Knowledge of business and contract law, letters of credit, bonds and guarantees.
• Proven negotiation skills.
• Basic understanding of financial concepts and basic accounting knowledge.
• Working knowledge of Microsoft Word and Excel.
• Smail claims court experience is an asset.
• Knowledge of the Ontario New Home Warranties Plan Act is desirable.
  

Why Choose Tarion?

We believe that Tarion’s employees are its most valuable asset. We strive to provide a welcoming work environment.

We offer employees a competitive compensation program, opportunities for learning and development, an employee discount program, access to wellness programs, and a variety of Employee Assistance Program tools and online resources to support well-being.

At Tarion, we believe that a strong commitment to diversity and inclusion allows employees to perform at their very best and underpins a culture in which everyone feels they have an equal opportunity to belong and build a career. Tarion is committed to developing and maintaining work environments and practices that ensure equality of opportunity in recruitment, selection and promotion, and to removing systemic barriers so that employees have every opportunity to feel included in the workplace.

If you are a person with a disability and have questions or would like help with your application, please contact a member of the Human Resources Department.

Application Submissions & Deadline:

Please submit a single file with a cover letter and resume with vacancy code SCA092126 by no later than October 2, 2026.