Project Support Officer

The Project Support Officer will be tasked with actively supporting the delivery of Change, Delivery and Process (CDP) Portfolio to ensure the team can meet deadlines, deliver and report on projects. Reporting to the Portfolio Services Manager, you will be an integral part of the wider CDP teams working closely with Project Managers, Project team, vendors and other Business Units.

Responsibilities:

• Manage the shared mailbox and coordinate all incoming queries.
• Support the project financial processes including timesheets, accruals, invoicing and manage Month End Deliverables with Finance Team.
• Coordinate onboarding/offboarding/extension of CDP resources and conduct induction sessions of new starters.
• Maintain and administer project and user data within CDP systems and tools.
• Support resource managers and project managers with workforce management reporting.
• Facilitate and manage project governance controls.
• Support continuous improvement initiatives within the CDP.
• Ad-hoc activities such as coordinating workshops, meetings, taking minutes as required.
• Assist with the establishment and maintenance of project and portfolio governance, with a strong focus on project financials, administration systems and controls.
• Act as a conduit between the business and project teams for all CDP Portfolio Services related queries.