- Location
- Sofia
- Workplace
- Remote, Hybrid
- Type
- Full-time
- Department
- Marketing
- Closing date
- Today
- Source
- CareersPage
Description
Arabic Speaking 24/7 Content Moderation Specialist (Remote/Hybrid)
Are you fluent in Arabic, highly detail-oriented, and passionate about maintaining online safety and digital security? We are seeking an Arabic Speaking Content Moderation Specialist to join our 24/7 trust and safety team. In this role, you will review, analyze, and monitor digital content, ensuring user safety while maintaining platform guidelines across various digital media streams.
Depending on current project allocation and your preference within Bulgaria, this role offers remote work within Bulgaria or a hybrid model combining work-from-home flexibility with modern office collaboration.
Requirements
- Language Skills: Native or near-native fluency (C1/C2) in Arabic, with strong professional command of written and spoken English (B2 or higher) for internal reporting and training.
- Legal Status: Must be an EU citizen or possess a valid, unrestricted work permit for Bulgaria.
- Flexibility: Willingness to work in a 24/7 rotational shift pattern, including night shifts, weekends, and public holidays.
- Location & Setup: Based in Bulgaria with a quiet, dedicated home workspace and high-speed internet (for remote/hybrid days).
- Skills: Excellent critical thinking, emotional resilience, objective decision-making, and strong cultural awareness of Arabic-speaking regions.
- Experience: Prior experience in content moderation, trust and safety, media analysis, or digital customer care is an advantage, but entry-level candidates with high attention to detail are welcome!
Responsibilities
- Review user-generated text, image, audio, and video content in Arabic to ensure compliance with platform policies, copyright rules, and safety standards.
- Swiftly identify and flag inappropriate content, hate speech, misinformation, or policy violations.
- Make fast, accurate, and objective moderation decisions in high-volume situations.
- Escalate complex policy edge cases or urgent safety issues to team leads and legal compliance officers.
- Participate in continuous policy calibration sessions to keep up with evolving digital media trends and guidelines.
What We Offer
- Relocation Package: Full flight reimbursement to Bulgaria plus company-arranged accommodation for your first 2–3 weeks (with relocation support provided).
- Work Model Options: Flexibility for fully remote work in Bulgaria or hybrid options depending on active project arrangements.
- Hardware Provided: Full high-tech equipment setup (laptop/workstation, extra monitors, headset) delivered directly to you.
- Competitive Package: Attractive base salary supplemented by night shift allowances, weekend premiums, and monthly performance bonuses.
- Health & Wellbeing: Comprehensive private medical and dental insurance, 24/7 psychological support services, and multi-sport card subsidies.
- Career Development: Comprehensive paid onboarding training with clear pathways into Quality Assurance, Subject Matter Expertise, or Team Leadership.
If you are ready to use your Arabic language skills to help create a safer digital environment while benefiting from round-the-clock shift flexibility, we want to hear from you! Apply today by submitting your CV in English, and take the next step in your digital support career!