Product Manager Retails Deposits

About the Role

At BOQ Group, including ME Bank and Virgin Money Australia, we're committed to creating better banking experiences for our customers and communities.

An exciting opportunity has become available for a Product Manager to join our Retail Banking Product team and help shape the future of our Deposits portfolio.

Reporting to the Senior Product Manager, you will be responsible for the end-to-end management of deposit products across both BOQ, ME and Virgin Money Australia brands.

You'll play a key role in driving portfolio performance, identifying growth opportunities and delivering product enhancements that create great customer outcomes while supporting commercial success.

Working across a broad range of stakeholders including Marketing, Digital, Customer Experience, Finance, Risk, Compliance and Legal, you will lead initiatives from concept through to delivery, ensuring products remain competitive, compliant and aligned to our strategy.

You'll utilize data, market insights and customer feedback to identify opportunities for innovation, simplification and growth while helping to deliver a seamless banking experience for our customers.

This is an opportunity to join a collaborative and forward-thinking team where you'll have the ability to influence product outcomes, contribute to transformational change and make a genuine impact across two well-known banking brands.

About You

You are an experienced Product Manager or Portfolio Manager with a strong commercial mindset and a passion for delivering exceptional customer outcomes.

You enjoy working in fast-paced environments, using data and insights to make informed decisions and drive meaningful results.

You bring experience managing products or portfolios within financial services and have successfully delivered initiatives from development through to implementation.

Your ability to build strong relationships, influence stakeholders and navigate complex environments enables you to deliver outcomes that balance customer needs, commercial objectives and regulatory requirements.

You are highly analytical, naturally curious and comfortable working with performance metrics, reporting and market insights. Alongside your technical and commercial capability, you're known for your attention to detail, collaborative approach and ability to solve problems with confidence and pragmatism.

Most importantly, you're passionate about continuous improvement, enjoy challenging the status quo and thrive in environments where innovation, customer focus and teamwork are valued.

About us

BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.

Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.

BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.

Our perks

At BOQ Group, we are passionate about creating an exceptional work environment that nurtures both your professional and personal growth.

Our comprehensive benefits package is designed to enhance your well-being, provide financial security, and foster a sense of community and inclusion. Here are just some of the fantastic perks you can enjoy as part of our team:

• Flexible working arrangement - Balance your work and personal life with ease.

• Discounted financial products - Enjoy exclusive rates on our financial services across the Group.

• Salary sacrificing options - Maximise your take-home pay with our salary packaging options.

• Paid parental leave with no minimum requirements - Spend quality time with your new family member without any worries.

• Purchase additional annual leave - Need more time off? You can buy extra leave days.

• Discounted private health insurance plan - Take care of your health with our special rates.

• Employee Assistance Program (EAP) - Access confidential support for personal and professional challenges for you and your family

• Access to employee network groups - Connect with peers through our First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups.

• Pride in Diversity membership: We are proud members of Pride in Diversity and actively participate in the Australian Workplace Equality Index.

We are committed to creating a workplace where everyone feels valued and supported. Join us and be part of a company that truly cares about its people and community!

How to apply

To apply for this role, follow the links.

BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.

If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Please no agency applications.