CS Business Development, Partnership Distribution, Consultant (Renewal)

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. 

So if you believe in inspiring a better future, read on.

About the Role

Retain a sustainable business growth of existing portfolio by maintaining the strong relationship with our business partners and clients. Upselling existing portfolio with other products which also include voluntary solutions, vitality program and pension products.

This role contributes to the delivery of customer outcomes that are reliable, thoughtful, and create meaningful impact for customers and society. The role holder is expected to embed a customer first mindset in all decisions and actions by developing a clear understanding of customer needs, taking end to end ownership to resolve issues, and working collaboratively across teams to continuously enhance the customer journey—both directly and indirectly.

Responsibilities:

• Generate sales by driving up sell from existing clients
• Achieve policy persistency and renewal growth & new business production target for upselling other products
• Maintain good relationship with business partners
• Coordinate closely with other sections to ensure smooth renewal, and day to day account management
• Train and develop the capabilities of team members
• Perform other responsibilities and duties periodically assigned by immediate manager in order to meet business requirements

Requirements:

• Bachelor’s degree
• At least 5-8 years working experience (candidates will less experience will be considered as Assistant Manager)
• Good communication skills to simplify complicated benefit design to layman terms
• Good personal skills to liaise with business partners
• Proficient in English and Chinese, spoken and written, Putonghua is a plus

Others:

• You are preferred to obtain the license of Insurance Authority (IA) (Paper 1,2, and 3) or Mandatory Provident Fund Schemes Authority (MPFA) (Paper 4)
• You are required to obtain the relevant license(s) if your job involves regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.