BHP - Crisis Support Team Lead- Evening Shift

 

Hours: M-F- 3pm- 11:30pm

(During Orientation must be open to training 11:00am- 7:00pm)

 

 

Leads and mentors Crisis Support Specialists. Performs Therapeutic Crisis Intervention model ensuring quality care and safety.

 

 

Essential Functions:

• Oversees daily operations of the CSS team, including mentoring and training.
• Implements new or improved procedures and provides training to staff on these processes.
• Provides training and guidance to staff on the latest techniques and maintains accurate records of related training.
• Ensures appropriate documentation is complete.
• Supports patient care within scope of training and competency, by staying aware of changes, participating in data collection or auditing, understanding Quality Improvement, and representing staff at relevant meetings and then reporting important information and updates back to staff.
• Collaborates to improve communication and operations of the department.

Education Requirement:

Bachelor's degree in psychology, sociology, social work, education, criminal justice, or related field, or equivalent experience, required. 

Certifications:

• Certified as a crisis intervention Trainer.
• Basic Life Support (BLS) certification from the American Heart Association, required.
• First Aid certification by the organization, required prior to finishing unit-based orientation, and maintain certification.

Skills:

• Proficient with MS Office, time management, and organization.
• Demonstrates high level of initiative & autonomy, clinical decision making, and organizational skills.
• Strong interpersonal skills, adept in collaboration, and ability to relate effectively with all hospital staff. Ability to effectively organize and facilitate meetings to produce tangible outcomes.
• Demonstrated skills in teaching, educational or treatment program development, process implementation and maintenance, or related tasks. 
• Ability to use sound judgment and ethical decision-making.

Experience:

• One year of experience in a hospital setting within the past 3 years, required.
• Experience in de-escalation and safety training, required.
• Pediatric behavioral health experience, required.

Physical Requirements:

OCCASIONALLY: Biohazard waste, Chemicals/Medications, Climb stairs/ladder, Cold Temperatures, Fume /Gases /Vapors, Hot Temperatures, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Machinery, Patient Equipment, Pushing / Pulling: 0-25 lbs, Pushing / Pulling: 26-40 lbs

FREQUENTLY: Bend/twist, Blood and/or Bodily Fluids, Communicable Diseases and/or Pathogens, Computer skills, Flexing/extending of neck, Interpreting Data, Lifting / Carrying: 21-40 lbs, Lifting / Carrying: 41-60 lbs, Lifting / Carrying: 61-100 lbs, Loud Noises, Reaching above shoulder, Squat/kneel

CONTINUOUSLY: Audible speech, Color vision, Decision Making, Depth perception, Electricity, Hand use: grasping, gripping, turning, Hearing acuity, Peripheral vision, Problem solving, Repetitive hand/arm use, Seeing – Far/near, Sitting, Standing, Walking

Additional Physical Requirements performed but not listed above:

• Must be able to perform therapeutic crisis intervention moves (TCI).
• Able to wear and function in helmets and other safety equipment.

 

 

"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"