- Location
- Manila-Mall of Asia, Philippines
- Type
- Full-time
- Source
- Workday
Description
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
- Respond to customer inquiries (via telephone, email, chat, social media and other mediums according to assigned team requirements)
- Provide exceptional service to customers during each interaction
- Address customer concerns and/or provide solutions
- Adhere to all company guidelines regarding the delivery of service and support to customers
- Escalate problematic customer issues to management according to standard operating procedures
- Properly document each customer interaction according to company standard operating procedures
- Maintain an excellent on-time attendance record (schedule adherence)
- Adhere to company quality assurance guidelines and standard operating procedures
- Act with the highest levels of integrity and professionalism in each customer interaction
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
