Employment and Training Supervisor

The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions in a variety of locations throughout the County, should they occur.Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium. The current vacancy is within Employment & Family Assistance Services - CalWORKs Job Services - in Willits.

Under general direction, plans, organizes and supervises work of a unit of employees engaged in the performance of employability evaluation and provision of other employment services to eligible applicants and clients of local social service agencies and who may be responsible for determining eligibility of applicants and recipients for public assistance program; may use an automated system for caseload monitoring activities; and performs related work as required. 

Duties may include, but are not limited to, the following:

• Plans, assigns, and supervises a unit of employees who provide employment and training services to eligible clients and who may determine eligibility for public assistance programs.
• Selects, trains, directs, evaluates, and disciplines subordinate staff, and addresses performance and personnel problems by presenting constructive plans for resolving performance deficiencies and resolving personnel problems.
• Meets with employees on a group and individual basis to discuss or interpret departmental rules, regulations and policies, and to confer with staff on the difficult eligibility and employment and training issues.
• Reviews cases for accuracy, compliance, and timeliness, and to ensure the quality of client services.
• Collaborates with other supervisors, management, and staff in setting goals, establishing guidelines, and coordinating the activities of professional and technical staff.
• Collaborates with staff and representatives from other divisions, agencies, and the community.
• Provides resources and tools to enhance employee performance and training.
• Represents the department at meetings and conferences.
• Participates in special studies or research projects as assigned.
• Interviews complainants and makes cause determinations for program participants who are not in compliance.
• Receives and prepares written correspondence, reports and other documents related to unit activity and mandated federal and state reports.
• Supervises staff responsible for assuring continuing public assistance benefit eligibility and coordinating the provision of support services for employment program participants.
• Attends supervisory meetings and training as assigned.
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS REQUIRED 

Education and Experience:

One (1) year full-time experience as an Eligibility Supervisor, or Social Worker Supervisor I, or Employment and Training Worker III; or

Two (2) years of full-time experience as an Employment and Training Worker II, AND one (1) year of lead experience, AND successful completion of 15 semester or 22 quarter college units in career planning, vocational guidance principles, personality development, occupational testing and measurement, or counseling preparation; or

Associate degree or equivalent units; AND one (1) year of lead experience AND two (2) years of full-time experience performing vocational guidance, employment counseling or placement services.

Licenses and Certifications:

A valid driver’s license is required at the time of appointment.  Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis. 

Knowledge of:

• Laws, rules, and regulations governing employment preparation and training and multiple public assistance programs.
• Policies, procedures, programs, and goals of public social services agencies.
• Principles of supervision, training, and instructional methods and techniques.
• Leadership techniques.
• Department and community resources available to clients.
• Principles of employment services and other public social services.
• Computer terminology and computer keyboard arrangement.

Ability to:

• Exercise sound judgment when organizing, directing, prioritizing and assigning unit activities.
• Select, train, supervise, evaluate and discipline subordinate staff.
• Speak and write effectively and use correct English.
• Make referrals to appropriate agencies and social service programs.
• Determine appropriate course of action in day-to-day and emergency situations.
• Access and retrieve data from an automated computer system.
• Interpret and explain regulations and policy directives.
• Prepare clear, concise, and accurate records and reports.
• Establish and maintain cooperative working relationships with fellow employees and the general public.
• Work effectively with other community agencies, state, local government agencies, private and public organizations.
• Use available resources effectively to determine applicants' and program participants' employment potential and barriers.

Mental and Physical Abilities

• Establish and maintain effective working relationships with others.
• Deal with problems involving several concrete variables in standardized situations.
•  While performing the essential functions of this job, the incumbent is regularly required to: stand, walk; sit; use hands to finger, handle, or feel objects; reach with hands and arms; speak and hear; and push, pull, move, or lift above and below the neck objects weighing up to 25 pounds. 

Important Application Information:

• It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply. 
• You must complete all sections of the application.  A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application.  Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete.
• Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date.
• Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application. 
• You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character. 
• Application materials are the property of Mendocino County and will not be returned.
• It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews.
• The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards.  Should a change be made, applicants will be notified.
• The provisions of this job bulletin do not constitute an expressed or implied contract.

Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an application appraisal exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list. 

Special Testing: The County of Mendocino is committed to the full inclusion of all qualified individuals.  In accordance with the Americans with Disabilities Act (ADA) and California’s Fair Employment and Housing Act (FEHA), if special accommodations for a disability or religious conviction are necessary at any stage of the application and/or testing process, please notify the Human Resources Department in advance at (707) 234-6600.  Reasonable notice is required to allow adequate time for review and evaluation of your request.

Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening.

This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date.   

The County of Mendocino participates in the E-Verify program to confirm employment eligibility. If hired, the information you provide on your Form I-9 will be used to verify your authorization to work in the United States.

Learn more:

• E-Verify Notice of Participation (Download PDF reader)
• Right to Work (Download PDF reader)

The County of Mendocino is an Equal Opportunity Employer