Physician Relations Liaison

Job Summary

The Physician Liaison serves as a dedicated link between Corewell Health and community physicians, APPs, and their practices. The primary purpose of this role is to empower physicians, APPs, and their staff to deliver exceptional patient care through relationship management, issue resolution, education, support, and technology connectivity solutions. By removing barriers and connecting practices to the people, resources, and services they need, the liaison creates value for physicians, APPs, staff, patients, and the health system.

Through regular in-person visits to physician and APP offices, the liaison develops trusted relationships with clinicians, practice leaders, and staff. Success in this role requires the ability to gain access to busy practices, establish credibility, and become a valued resource and advisor. The liaison advocates on behalf of physicians, APPs, and practice teams, helping resolve concerns, streamline workflows, improve connectivity to Corewell Health resources, and support high-quality patient care.

Serving as the primary relationship manager for assigned accounts, the liaison educates physicians, APPs, and staff on Corewell Health services, facilitates referrals, identifies growth opportunities, and connects practices to solutions that improve access, coordination, and patient outcomes. The role requires a strong understanding of healthcare operations, physician and APP needs, market dynamics, and Corewell Health's clinical services and strategic priorities.

The Physician Liaison partners closely with physician leaders, executive leaders, and operational teams to support growth initiatives, physician-facing projects, and change management efforts. As a trusted advisor to both community practices and Corewell Health leadership, the liaison gathers feedback, market intelligence, and practice insights and translates them into actionable recommendations that strengthen partnerships, support organizational goals, and improve the physician experience.

Essential Functions

• Conduct regular in-person visits with physicians, APPs, practice leaders, and office staff to build relationships, understand practice needs, and serve as a trusted resource and primary point of contact.
• Develop and maintain strong relationships with physicians, APPs, practice staff, physician leaders, executive leaders, and operational leaders across the health system.
• Advocate for physicians, APPs, and practice teams by identifying concerns, resolving issues, removing barriers, and connecting them with appropriate resources, services, and support.
• Educate physicians, APPs, and office staff on Corewell Health services, clinical programs, referral processes, technology solutions, and organizational initiatives. Promote awareness and utilization of services while supporting referral and service line growth.
• Serve as the primary relationship manager for assigned physician and APP practices by building trust, anticipating needs, identifying opportunities, and supporting engagement, growth, and retention.
• Support onboarding of new physicians and APPs by facilitating introductions, providing education, and connecting them with key resources and support teams.
• Provide frontline support for physician-facing technology solutions, including EpicCare Link, and collaborate with Digital Services and other departments to improve connectivity and resolve issues.
• Lead and support physician and APP-facing projects, growth initiatives, and change management efforts. Partner with clinical, operational, and executive leaders to plan, communicate, implement, and support organizational priorities.
• Plan and coordinate physician outreach activities, educational programs, networking events, continuing medical education opportunities, and other engagement efforts that strengthen relationships and collaboration.
• Collaborate with Strategic Planning, service line leadership, Marketing, Communications, Digital Services, and operational teams to support physician engagement, growth opportunities, and organizational priorities.
• Gather and analyze physician, APP, practice, market, and referral insights. Identify trends, opportunities, and barriers, and work with leaders to develop and implement solutions that improve access, service, quality, and efficiency.
• Execute physician-facing communications and maintain accurate records of practice interactions, feedback, concerns, opportunities, and follow-up activities to support relationship management and continuous improvement.
• Serve as the voice of physicians, APPs, and community practices by sharing feedback, opportunities, and recommendations that support organizational decision-making, strategic planning, and the physician experience.

Qualifications

Required

• Bachelor's Degree in Business or health related field.
• Previous professional contact with physicians, legal counsel, executives as well as acute knowledge of the local and regional medical community
• Excellent interpersonal and communication skills in order to interact with physicians, administrators, vendors and legal counsel on a daily basis
• Driver's License from the State of Michigan upon hire

Preferred

• Master's Degree
• Clinical experience
• Sales experience

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Royal Oak Hospital - 3601 W 13 Mile Rd - Royal Oak

Department Name

Physician Liaisons - Diversified East WB Mkt

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

8:00 a.m. to 5:00 p.m.

Days Worked

Monday to Friday

Weekend Frequency

N/A

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Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.