Administrative Assistant / Front Desk, Early Phase Clinical Research – Dallas, TX

As one of the largest Clinical Research Organizations in the world, we have four Early Phase Clinical Research Units in the UK and US.

We are currently seeking an Administrative Assistant/Front Desk, to greet, receive, and route all visitors, clients, and or vendors while routing incoming calls and performing clerical tasks for clinic. The preferred candidate will be seasoned in multi-tasking and be able to problem solve independently throughout shift.

This is a full-time, Monday - Friday 8am - 4:30pm office-based position in Dallas, TX.

If you join us, you will work with some of the world´s leading pharmaceutical, biotechnology, and medical device companies in a vital stage of clinical development: establishing the safety, tolerability and pharmacokinetics of a new drug.

Many are drawn to their profession because of its direct impact on patient care. If this is your case, you will not miss that working in Phase 1 trials. Whilst allowing you to have a close face-to-face relationship with participants, and as you continue to practice your clinical skills and knowledge, you´ll be involved with the latest medical technologies and treatments, witnessing their development firsthand. When the drug you worked with gets approved, you know you´ll touch many patient´s lives around the world.

WHAT YOU WILL DO

You will act as a receptionist by pleasantly greeting and directing visitors having business with the company.

Other key responsibilities:

• Ensures that all visitors have temporary security identification and are escorted from the lobby into appropriate business area.

• Provides administrative support for specified individuals (e.g. opening mail, screening phone calls, photocopying, word processing, and filing). · Supports department’s efforts on scheduling activities (e.g. client visits, scheduling meetings, maintaining calendars, agendas, etc.) as needed.

• Creates FedEx packages, makes photocopies, and stuffs envelopes.

• Maintains an employee contact list.

• Sorts departmental mail, orders office supplies (including paper for copy machines and fax machines) and helps to keep the copy and mail rooms neat and clean.

• Initiates service calls for required office equipment repairs.

• Performs other related duties as assigned.

YOU NEED TO BRING…

• High School Diploma or equivalent; Associates Degree preferred

• Working knowledge of computers and programs (e.g., Word, Excel).

• Excellent command of the English language, both oral and written.

• Requires unquestionable customer service skills and ability to be persistent while maintaining tact.

• Fortrea may consider relevant and equivalent experience in lieu of educational requirements

• 2-3 years of applicable experience (administrative assistant, office, medical office, hospital, homecare, research environment).

• Knowledge of science or a scientific background is preferred.

Work Environment:

• Work is performed in a laboratory and/or a clinical environment with exposure to electrical office equipment.

• Occasional drives to site locations, occasional domestic travel.

• Exposure to biological fluids.

• Personal protective equipment required such as protective eyewear, garments, and gloves.

Physical Requirements:

• Ability to work in an upright and /or stationary position for 6-8 hours per day.

• Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists to operate lab equipment.

• Occasional crouching, stooping, with frequent bending and twisting of upper body and neck.

• Ability to access and use a variety of computer software developed both in-house and off-the-shelf.

• Light to moderate lifting and carrying (or otherwise moves) objects including luggage and laptop computer with a maximum lift of 15-20 lbs.

• Regular and consistent attendance.

• Varied hours may be required.

The important thing for us is you are comfortable working in an environment that is:

• Fast paced: where no deviations from the study protocol are allowed, and not meeting a timeline for even few minutes will create a quality issue.

• Changing priorities constantly asking you to prioritize and adapt on the spot.

• Teamwork and people skills are essential for the study to run smoothly.

• Technology based. We collect our data directly into an electronic environment.

What do you get?

Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including but not limited to:

• Medical, Dental, Vision, Life, STD/LTD (multiple insurance carriers)

• 401(K)

• Paid time off (PTO)

• Employee recognition awards

• Multiple ERG’s (employee resource groups)

Learn more about our EEO & Accommodations request here.