Systems Engineer - Cloud Storage, Backup & Disaster Recovery

Description

Multiple Locations

• Dayton, OH
• Columbus, OH
• Ogden, UT
• Richmond, VA
• Tracy, CA

Position Summary 

The Systems Engineer - Cloud Storage, Backup & Disaster Recovery supports our government customer's enterprise storage and backup operations with an emphasis on cloud computing. The position provisions, configures, maintains, and improves hybrid infrastructure; supports cloud failover and disaster recovery; and strengthens the security, availability, and reliability of storage and backup services. Working with government personnel, technical teams, and vendors, the Systems Engineer provides hands-on engineering, troubleshooting, and documentation across on-premises and cloud environments on NIPRNet and SIPRNet. 

This position is contingent upon contract award.

Essential Duties and Responsibilities

• Provision, install, configure, operate, and maintain storage and backup hardware, software, and related infrastructure.
• Support Microsoft Azure, Amazon Web Services (AWS), and Oracle Cloud Infrastructure (OCI) environments and help maintain the availability and performance of critical enterprise applications and systems.
• Plan, coordinate, perform, and document pre-failover, test, and post-failover activities for replicated applications in support of Information System Contingency Plan (ISCP) exercises.
• Perform annual disaster recovery testing for cloud-hosted enterprise file shares and prepare after-action reports documenting activities and results.
• Develop, integrate, and oversee storage arrays, Fiber Channel switches, and related components.
• Implement file-sharing technologies, manage backup policies, perform file and system restorations, and monitor data restore and disaster recovery capabilities across on-premises and cloud environments.
• Support Cybersecurity Cloud Vulnerability Assessments (CVA) in NIPRNet and SIPRNet environments; identify security weaknesses, harden storage and backup technologies, and recommend configurations that meet operational security standards.
• Apply software and firmware updates and DISA Security Technical Implementation Guide (STIG) settings.
• Support audits, maintain Plans of Action and Milestones (POAM), and prepare Ports, Protocols and Services Management (PPSM) registrations and Public Key Infrastructure (PKI) certificate requests.
• Perform daily system checks, preventive maintenance, storage analysis, capacity planning, and performance planning.
• Resolve advanced storage and backup issues, coordinate vendor support through resolution, and research technologies and process improvements to optimize the environment.
• Create and maintain Azure, AWS, and OCI storage and backup administration guides, operational procedures, specifications, configurations, project plans, test plans, and test results.
• Communicate technical designs, project objectives, scope, and status to technical and non-technical audiences and provide activity and system-health reporting.
• Resolve ServiceNow (SNOW) tickets, tasks, change requests, and incidents within established service levels with little to no oversight.
• Maintain current records and status updates, prepare change-control documentation, and support mission-critical outage resolution and progress reporting.
• Participate in weekly primary/alternate on-call rotations and provide 24/7 mission-critical outage support when assigned.

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Must be a U.S. Citizen.
• Must possess a SECRET security clearance and required IT-I Critical Sensitive (Tier 5/SSBI) security access and investigation approvals before work begins.
• Five (5) years of overall professional experience in the engineering field, including evaluating, manufacturing, and integrating enterprise-level storage and backup software technologies.
• Three (3) years of hands-on experience managing hybrid storage infrastructure using Microsoft Azure cloud and/or Amazon Web Services (AWS).
• Two (2) years of hands-on enterprise Storage Area Network (SAN) management experience, including Fibre Channel zoning, iSCSI, FCoE unified fabric, HBA/CNA, storage controllers, LUN, RAID, and file sharing/NAS.
• Experience with enterprise hierarchical storage management and backup/restore services using products such as Cohesity NetBackup, AWS Backup, Microsoft Azure Recovery Services/Site Recovery, and Oracle Cloud Infrastructure (OCI) Backup and Disaster Recovery.
• Two (2) years of hands-on experience working with Department of War (DoW) IT systems.
• Must meet IAT-II requirements and applicable duty-based cyber workforce and computing-environment/operating-system qualification requirements.
• Must maintain current credentials for the systems administered.
• Must possess applicable computing-environment certification(s) for assigned technologies. Relevant certifications include AWS Certified Solutions Architect - Professional; Microsoft Certified: Azure Solutions Architect Expert; NetApp Certified Hybrid Cloud Administrator; NetApp Certified Hybrid Cloud Architect; NetApp Certified Hybrid Cloud Implementation Engineer; Cohesity Certified Protection Associate - DataProtect; and Cohesity Certified Protection Professional - NetBackup.

Preferred Qualifications

• Experience coordinating application failovers, cloud-hosted file-share recovery testing, and ISCP exercises with clear documentation of activities and results.
• Practical knowledge of Cohesity, NetBackup, AWS Backup, Azure Recovery Services/Site Recovery, and OCI storage, backup, and disaster recovery.
• Experience supporting cloud vulnerability assessments, DISA STIG hardening, POAM reporting, and security audits.
• Skill in capacity and performance analysis, advanced storage and backup troubleshooting, and evaluating technology and process improvements.
• Ability to develop administration guides, configuration records, project and test plans, and recovery reports and explain technical designs to varied audiences.
• Experience resolving ServiceNow tickets, incidents, and changes within service levels and coordinating with technical teams and vendors during outages.

Physical Demands and Work Environment 

Work is primarily performed on-site in secure DoD/Federal enterprise IT environments. The position generally requires eight-hour workdays Monday through Friday, with core hours of 9:00 a.m. to 3:00 p.m. local time within a 6:00 a.m. to 6:00 p.m. work window. Operational requirements may require evening or weekend support. The employee must be able to participate in on-call rotations and mission-critical outage response. Remote work requires approval and is not guaranteed.

Travel

Domestic travel may be required for disaster recovery and continuity support.

Shift

Generally, Monday-Friday, eight hours per day; core hours 9:00 a.m.-3:00 p.m. local time within a 6:00 a.m.-6:00 p.m. work window. Weekly primary/alternate on-call rotation and 24/7 mission-critical outage support may be required.

Note

The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

The salary range listed represents a good faith estimate and is provided in compliance with applicable pay transparency laws. The final compensation offered will be determined based on a variety of factors, including your skills, experience, qualifications, internal equity, and market conditions.