- Workplace
- Remote
- Type
- Full-time
- Department
- Finance
- Source
- RecruiterFlow
Description
The snapshot
Staffstream is hiring a Trust Accountant for an established Australian real estate business based in Melbourne, with experience across residential and commercial property, property management, sales, and owners corporation services. The business operates in a fast-paced environment where accuracy, responsiveness, and strong client service are central to day-to-day operations.
The team already has a track record of working successfully with offshore staff, with several team members having stayed for five to six years — they're looking for someone who wants to build that same kind of long-term relationship and become a trusted part of the team. This is not an entry-level accounting or bookkeeping role. The priority is genuine Australian real estate trust accounting experience: someone who understands the processes, controls, and accuracy required when handling trust funds, and is confident managing the full end-to-end process across a substantial, high-volume property portfolio.
What you will actually do
Trust accounting & reconciliations
- Manage day-to-day residential and commercial real estate trust accounting functions.
- Complete trust account and bank reconciliations accurately and within required timeframes.
- Process tenant receipts, payments, payment runs, and other trust transactions.
- Maintain accurate transaction records and investigate discrepancies promptly.
- Manage high-volume trust accounting data while maintaining strong accuracy and compliance.
- Assist with month-end, EOFY, and other periodic trust accounting processes.
- Prepare reports and supporting documentation required for trust account audits.
Residential & commercial property accounting
- Maintain lease, tenant, landlord, and property-related financial information.
- Process invoices and correctly allocate property expenses.
- Understand and process commercial property outgoings, including the appropriate treatment of owner and tenant costs, recoverable expenses, and GST.
- Assist with rental increases, including fixed and CPI-based increases.
- Manage security bond-related accounting and reconciliation requirements.
- Assist with periodic portfolio reviews and data clean-ups across bonds, insurance certificates, tenant records, and other property information.
- Support property managers with trust accounting and financial queries.
Sales trust accounting
- Process and reconcile sales deposits received into trust.
- Maintain accurate records of sales-related trust transactions.
- Prepare and process commission statements and associated documentation.
- Assist with statements of adjustment and settlement-related trust accounting.
- Ensure funds are handled and released accurately and in accordance with required processes.
Reporting, compliance & audit support
- Maintain accurate trust account records and supporting documentation.
- Ensure transactions are processed in line with Australian real estate trust accounting requirements and internal procedures.
- Prepare EOFY and periodic trust accounting reports.
- Assist with trust account audits and respond to supporting documentation requests.
- Investigate discrepancies and resolve accounting issues promptly.
- Respond professionally to internal and external queries relating to trust transactions, rebates, adjustments, and account balances.
What you need to bring
- Strong previous experience in Australian real estate trust accounting.
Demonstrated experience managing trust accounting processes end-to-end, rather than general bookkeeping alone. - Experience in residential and/or commercial trust accounting.
- Strong understanding of trust account reconciliations, receipts, payments, invoicing, and transaction processing.
- High level of accuracy and exceptional attention to detail.
- Ability to work independently and take ownership of assigned trust accounting responsibilities.
- Strong organisational skills and the ability to manage high transaction volumes and competing deadlines.
- Confidence working with numbers and investigating discrepancies.
- Strong written and verbal English communication skills.
- Proficiency with Microsoft Teams, Outlook, Word, and Excel.
- Ability to learn new systems quickly.
- Commercial real estate trust accounting experience is highly regarded, along with a genuine understanding of outgoings, GST treatment, recoverables, and rental increases — not just data entry.
- Experience managing both residential and commercial trust accounts is highly regarded.
- Sales trust accounting experience is highly regarded.
- Experience with security bonds, statements of adjustment, and EOFY processes is a genuine plus.
- Previous experience supporting Australian property managers and real estate businesses is a genuine plus.
Nice to have
- Our Trust Accounting software is GOAT. Previous experience with GOAT would be advantageous; however, candidates with strong trust accounting experience and the ability to quickly learn new systems may also be considered.
The setup
- This role is open to Philippines-based candidates.
- Fully remote, working full Australian business hours.
- Staffstream provides your work-from-home equipment.
What's in it for you
On top of that, Staffstream looks after you properly:
- HMO health cover, with one dependent covered for free.
- Group life insurance.
- Paid leave credits.
- Work-from-home equipment provided.
