Service Desk System Administrator

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Top Secret/SCI

Clearance Level Must Be Able to Obtain:

Top Secret/SCI

Public Trust/Other Required:

None

Job Family:

IT Infrastructure and Operations

Job Qualifications:

Skills:

Communication, Technical Training, Troubleshooting Hardware

Certifications:

None

Experience:

3 + years of related experience

US Citizenship Required:

Yes

Job Description:

Seize your opportunity to make a personal impact as a Service Desk System Administrator supporting a DOW customer. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.

At GDIT, people are our differentiator. As a Service Desk System Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on a Service Desk System Administrator joining our team to improve the customer's experience enabling the mission.

How a Service Desk System Administrator will Make an Impact:

• Works independently and with multiple work centers to support the customer

• Relies on the collective team's knowledge and documentation to solve challenges

• Able to work in a fast paced environment with high expectations

• Supports a mission focused customer enabling a world class mission

• Utilizes the full compliment of technical and interpersonal skills to accomplish the work.

What You’ll Need to Succeed:

Education: High School Diploma

Required Experience: 3 years

Required Technical Skills: Customer service. Knowledge in software, hardware, configurations, and architectures.

Security Clearance Level: TS/SCI

Required Skills and Abilities: Troubleshoot hardware and software.

Preferred Skills: Experience with ServiceNow and VDI.

Location: Onsite - Newington, VA

Citizenship Required: US Citizenship

#GDITpriority

#armajobs

The likely salary range for this position is $97,750 - $132,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Onsite

Work Location:

USA VA Newington

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

 

 

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

 

 

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at

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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans