QA Engineer, Associate

About this role

About eFront ERM

eFront ERM is a leading Enterprise Risk Management platform that helps organizations manage Risk, Internal Control, Audit, Incidents, Action Plans and Governance processes within a single integrated solution. The platform serves a large client base across multiple industries and continues to invest in innovation, automation and Artificial Intelligence

Position Summary

We are looking for a QA Engineer Associate to join our Product & Engineering team in Belgrade.

The successful candidate will play a key role in ensuring the quality, reliability and usability of the eFront ERM platform. Working closely with Product Managers, Developers, Consultants and Support teams, the QA Engineer will participate in the full software development lifecycle, from requirements analysis to release validation.

This position is particularly suited to a highly autonomous individual with excellent interpersonal skills, strong attention to detail and a passion for delivering high-quality software.

Key Responsibilities

• Design, execute and maintain functional, integration and regression test plans.
• Validate new product features and enhancements prior to release.
• Identify, document and track software defects through resolution.
• Collaborate with development teams to investigate, reproduce and validate issues.
• Participate in release validation and production readiness activities.
• Contribute to the continuous improvement of QA processes, methodologies and quality standards.
• Support and expand test automation initiatives.
• Use Azure DevOps (ADO) to manage User Stories, Test Cases, Defects and Releases.
• Work closely with Product Management, Development, Support and Consulting teams to ensure successful product delivery.
• Actively contribute to maintaining a high-quality user experience across the platform.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology or a related field.
• 2-5 years of experience in Software Quality Assurance, Software Testing or a similar role.
• Experience testing web-based or SaaS applications.
• Understanding of software development lifecycle and Agile methodologies.
• Experience with test management and defect tracking tools.
• Good knowledge of Azure DevOps (ADO).
• Experience with Git and Visual Studio.
• Understanding of test automation principles and best practices.
• Good understanding of APIs and web technologies.
• Strong analytical and problem-solving skills.
• Professional proficiency in English.

Preferred Qualifications

• Experience implementing or maintaining automated testing frameworks.
• Knowledge of SQL and database testing.
• Experience working with enterprise software solutions.
• Exposure to Risk Management, Compliance, Internal Control, Audit or Governance solutions.
• Experience using AI-powered tools such as Microsoft Copilot, ChatGPT or similar technologies to improve productivity, test design, defect analysis or software delivery activities.
• Strong interest in Artificial Intelligence and its practical application within software engineering, testing and product development.

Key Success Factors

The ideal candidate will demonstrate:

• Excellent interpersonal and communication skills.
• High degree of autonomy, ownership and accountability.
• Strong collaboration skills and ability to work effectively with cross-functional teams.
• Strong organizational and prioritization abilities.
• Attention to detail and commitment to delivering high-quality software.
• Curiosity, adaptability and continuous learning mindset.
• Proactive attitude and willingness to improve existing processes.
• Interest in leveraging AI technologies to enhance productivity and quality outcomes.
• Ability to thrive in a small, agile and fast-paced product organization.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

Guidance on AI use for candidates

At BlackRock, AI has long been part of how we work – enhancing decision-making, improving operations, and helping us deliver better outcomes for clients. We encourage candidates to use AI thoughtfully to learn, prepare, and work more effectively; but during our interview process, we want to focus on getting to know you through your own experiences, thinking, and judgment. To support you, we’ve provided guidance on when and how to use AI during our hiring process so you can approach each step with confidence and showcase your best self.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

To learn more about BlackRock, please visit Careers.BlackRock.com. We also encourage you to get to know us on LinkedIn, Instagram, YouTube, X, and TikTok.

BlackRock is proud to be an Equal Opportunity Employer.  We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.