Product Manager - Cold Chain

Job Purpose:

Our Product Manager will have full ownership of various product categories and will be responsible for setting the vision, strategy, and execution plan. This role will establish: Where to Play, How to Win, and what Capabilities & Tracking are needed to achieve their specific financial targets.

Job Responsibilities:

● Manage all aspects of product and vendor management including: strategy, programs to create demand, financials, cross functional and vendor relationships, product selection, negotiation and deal closure.
● Manage the financials including sales results, item lifecycle, returns, margins, program dollars, terms and conditions, and corporate goals, supported by Finance Team.
● Serve as Subject Matter Expert (SME) for the assigned product line.
● Analyze product category performance and make decisions to maximize sales performance as well as income performance.
● Develop product plans and strategy to stakeholders to ensure understanding and alignment with overall plans, program direction, and needed actions.
● Create, manage and track product promotions.
● Own the cost management process including negotiations, vendor compliance, and system implementation.
● Review and approve requests for new items to be added to product offering and ensures vendor selection is appropriate and profitability metrics are met based on guidelines.
● Manage the quality and performance of assigned products by use of a Supplier Vendor Scorecard Manage detailed projects across many departments within the organization.

Additional Responsibilities & Qualifications:

● Define and execute product strategy and roadmap for cold chain packaging solutions (passive and/or active systems).

● Lead product launch planning, including go-to-market strategies, training, and sales enablement.

● Identify market opportunities, customer needs, and competitive positioning to drive product innovation.

● Develop business cases, including pricing strategy, cost targets, and margin expectations.

● Knowledge of regulatory requirements for pharmaceutical distribution (FDA, EMA GDP).

● 5–10+ years of experience in product management, cold chain packaging, or temperature-controlled logistics. Strong understanding of cold chain packaging systems, including thermal performance and distribution environments.

● Experience in pharmaceutical, biotech, or life sciences industries strongly preferred.

● Familiarity with industry standards (ISTA, ASTM, GDP) and validation processes.

● Ability to translate technical requirements into customer-centric solutions.

● Experience with stage-gate product development processes.

● Strong financial acumen, including cost modeling and pricing strategies.

● Demonstrated ability to present and clearly define sourcing strategy to varied audiences.
● Metrics driven as strong analytical skills are a must, including the ability to absorb and process large amounts of data into actionable information.

Work Experience:

● 5-10 years of related job experience.

● Ability to manage multiple projects, work under pressure, and adapt to sudden changes in the work environment.

● Ability to work quickly and efficiently.

● Basic experience of simple office/operational systems.

● Excellent verbal, written, people, and diplomacy skills are required.

● Experience of interpreting strategy and policy in order to set and deliver objectives.

● Experience of planning, managing and organizing resources within short/medium timescales within the overall policy framework.

● Strong customer service skills (friendly, courteous and helpful).

● Strong planning and organization skills are required.

Education:

● Bachelor's Degree Preferred

What We Offer

• Engaging and inclusive culture with employee-led Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.
• Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.
• Collaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions.
• Healthcare benefits (including medical, dental, vision, and health savings account), life, AD&D, and disability insurance, 401k, paid time off, tuition reimbursement, employee assistance program, and other fringe benefits.

About Veritiv

Together with its subsidiaries, Veritiv is the leading full-service provider of packaging solutions. Veritiv also provides JanSan, hygiene, print and publishing products and services. Veritiv serves customers in a wide range of industries, through team members around the world helping shape the success of its customers. For more information, visit www.veritiv.com and connect with the Company on LinkedIn.