Job Description

Purpose of the role

To provide operating and administrative support to senior leaders, simultaneously shaping and executing long-term strategic change, whilst helping to navigate complex challenges in the performance of their roles

Accountabilities

• Implementation of Target Operating Model, business development, and financial and non-financial resource allocation, providing strategic insight and thought leadership.
• Strategic support to and oversight of demand pipeline and the book of work, including assistance in the development and execution of strategic initiatives, projects, research, and analysis to support decision-making.
• Support to and guidance for operational efficiency and colleague/customer/client experience within the organisation, including the identification of areas for improvement, streamlining of processes, and implementation of best practices to enhance productivity, effectiveness and experience.
• Management of of people plan, talent development and succession planning including the identification of high-potential employees, provision of mentorship and guidance, and support to leadership development and diversity initiatives.
• Communication with internal and external stakeholders, management of communication channels and ensuring effective coordination across different departments and teams.
• Participation in compliance activities such as SMR and other regulatory registrations/certifications, as well as support for crisis management and risk mitigation, including the development of contingency plans, coordination of responses to emergencies, and business continuity.
• Management of all organisational/team requirements relating to technology, real estate, people and communications in conjunction with relevant partners across the firm.
• Enablement of oversight of risk management and compliance with internal and external requirements, including internal Governance on critical control activities in partnership with the CCO team, such as Records Inventory and RCSAs.
• Cost control and workforce management of the Business/Function, including involvement in financial analysis and planning, forecasting, and monitoring of financial performance against targets.

Director Expectations

• To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide..
• They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
• Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives.
• Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function.
• Escalates breaches of policies / procedure appropriately.
• Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence.
• Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate.
• Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives.
• Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives.
• Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations.
• Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area.
• Negotiate with and influence stakeholders at a senior level both internally and externally.
• Act as principal contact point for key clients and counterparts in other functions/ businesses divisions.
• Mandated as a spokesperson for the function and business division.

All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Purpose and Overview of the role

This role will serve as a trusted partner to the Global Treasury Coverage (GTC) leadership team, driving strategic execution, business performance and organisational effectiveness across the franchise. The role combines strategic planning, financial and operational management, governance oversight, transformation delivery and stakeholder engagement to support the growth and evolution of GTC. Acting as an advisor to senior leadership, the role will help translate strategic priorities into executable outcomes while ensuring disciplined business management, strong controls and sustainable franchise growth.

Key Accountabilities

• Partner with senior leadership to shape business priorities, drive execution, and monitor performance against strategic, financial and operational objectives.
• Lead business planning, management reporting, performance analytics and executive decision support across the GTC franchise.
• Drive organisational effectiveness through operating model enhancements, process simplification, automation and continuous improvement initiatives.
• Oversee financial management, including budgeting, forecasting, resource allocation, headcount planning and productivity tracking.
• Coordinate governance forums, leadership reviews, regulatory commitments and control activities, ensuring strong risk and compliance oversight.
• Act as a central point of coordination across business, product, COO, Finance, Risk, Compliance, HR and Technology teams to deliver franchise priorities.
• Lead business reviews, executive communications, board materials, leadership presentations and stakeholder engagement activities.
• Support workforce planning, talent development, succession planning and employee engagement initiatives.
• Provide business management support for client strategy, market analysis and senior client engagements.
• Deliver data-driven insights and recommendations to improve business performance, client outcomes and operational efficiency.
• Manage cross-functional change programmes and business-critical projects from inception through execution.
• Support to and guidance for operational efficiency and colleague/customer/client experience within the business, including the identification of areas for improvement, streamlining of processes, and implementation of best practices to enhance productivity, effectiveness and experience.
• Cost control and workforce management of the Business/Function, including involvement in financial analysis and planning, forecasting, and monitoring of financial performance against targets.

Desirable skills/Preferred Qualifications

• Extensive experience in Business Management, Business Strategy or Chief of Staff roles
• Comprehensive knowledge of Corporate and Investment Banking business including lending, treasury solutions, capital markets, financial markets and relevant regulatory frameworks
• Proven ability to partner with senior executives, influence decision-making and deliver business outcomes in a complex, global environment
• Strong leadership and people management skills, with experience leading high-performing teams and developing talent
• Excellent communication, stakeholder management and presentation skills, with the ability to distil complex topics into clear and impactful messages
• Strong analytical, financial and problem-solving capabilities, coupled with sound commercial judgement and attention to detail
• Demonstrated ability to drive change, simplify processes and improve business performance
• Comfortable operating in ambiguous environments, balancing strategic thinking with hands-on execution while managing multiple priorities at pace
• Proactive, resilient and collaborative self-starter with a strong sense of ownership and delivery focus