Packaged/SaaS Application Engineer

Project Role : Packaged/SaaS Application Engineer
Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.
Must have skills : Python (Programming Language)
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Packaged/SaaS Application Engineer, a typical day involves configuring and supporting packaged or software as a service application to tailor features according to evolving business requirements. The role includes managing software releases and ensuring the overall stability and performance of the systems. The engineer works with various tools, application programming interfaces, and low-code platforms to deliver solutions that align with organizational goals while maintaining compatibility across different environments. Collaboration with stakeholders to understand needs and adapt applications accordingly is a key part of daily activities, ensuring seamless operation and continuous improvement of the software offerings.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to optimize application configurations to enhance user experience and system efficiency.
- Facilitate knowledge sharing and mentoring within the team to support professional growth and project success.
- Coordinate with cross-functional teams to ensure alignment of application features with business objectives.
Professional & Technical Skills:
- Must Have Skills: Proficiency in Python (Programming Language).
- Experience with Spark/PySpark.
- Solid grounding in software design patterns.
- Experience with CI/CD pipelines, automation, Docker, and artifact management.
- Strong understanding of data modelling, distributed processing, and resilient integration patterns.
- Comfortable mentoring others and contributing to engineering standards.
- Nice to have Infrastructure as Code experience.
- Nice to have API management / gateway experience.
- Nice to have Experience with platform modernization or cloud migrations.
- Familiarity with instrumentation and observability to monitor and improve system behaviour.
- Strong experience in configuring and customizing packaged or software as a service applications.
- Familiarity with using application programming interfaces and low-code platforms for solution development.
- Ability to troubleshoot and resolve issues related to application performance and stability.
- Experience in managing software release cycles and version control.
- Good understanding of system integration and compatibility considerations.
Additional Information:
- The candidate should have minimum 5 years of experience in Python (Programming Language).
- This position is based at our Bengaluru office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

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