- Salary
- $27 – $31/hr
- Location
- Mammoth Yosemite Airport, CA, CA, US
- Department
- Administration
- Source
- GovernmentJobs
Description
DEFINITION
This Airport Administrative Analyst position is responsible for assisting with complex duties while providing support across a variety of Airport functions. Exceptional customer service skills are essential, as the Airport Administrative Analyst must be responsive and proactive when addressing the needs of airport users. The Airport Administrative Analyst must possess a strong commitment to public service, the ability to exercise discretion, and regard for safety and security. The Airport Administrative Analyst is to provide support to the Airport Manager and Airport Compliance Manager, and assist with fulfilling airport requirements and executing projects. Position requires incumbent to work a few hours each weekday.
SUPERVISION RECEIVED AND EXERCISED
Receives direct supervision from the Airport Compliance Manager and indirect supervision from the Airport Manager.Duties include, but are not limited to:
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the necessary knowledge and abilities would be:
TOOLS AND EQUIPMENT USED
Personal computer, including word processing and spreadsheet software, central financial computer system, telephone, copy machine, and fax machine.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Vision adequate to operate vehicles and office equipment, read instructions and follow directions; hearing adequate to converse on the telephone and in person; body mobility adequate to drive and perform required office duties including reaching and bending for files and related office items; use of hands and fingers adequate for operating vehicles, writing, typing, computer, copier, and fax machine and related functions; ability to lift office files, binders and small office equipment, as needed.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job the employee is frequently required to stand, walk, sit, drive, use hands and fingers, handle or feel, reach with hands and arms, grasp, hold, and manipulate office equipment, and talk and hear. The employee is occasionally required to carry up to 25 pounds. The employee may be required to stoop, crawl, crouch, balance, or climb short distances. Specific vision ability required by this job includes close vision, color vision, peripheral vision, depth perception and ability to adjust focus with or without ocular aides. The employee is occasionally required to shovel snow on the stairs and around the entrance of the Admin Office.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in writing, orally or in diagram form and analyze and resolve problems involving a variety of situations, using standard industry and departmental processes and/or procedures. Ability to define problems, collect data, establish facts, articulate valid conclusions, and interpret an extensive variety of regulatory or technical instructions.
WORK ENVIRONMENT
The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Work is typically performed in an office setting. However, while performing the duties of this job, the employee occasionally works in outside weather conditions, which may include extreme cold, windy and other winter conditions, as well as extreme hot temperatures.
The noise level in the work environment is usually quiet in the office, with the occasional loud noises from aircraft taxing on the ramp, and moderate to loud in the field. The employee will occasionally be exposed to excessively loud noise levels, where appropriate hearing protection will be provided.The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
This Airport Administrative Analyst position is responsible for assisting with complex duties while providing support across a variety of Airport functions. Exceptional customer service skills are essential, as the Airport Administrative Analyst must be responsive and proactive when addressing the needs of airport users. The Airport Administrative Analyst must possess a strong commitment to public service, the ability to exercise discretion, and regard for safety and security. The Airport Administrative Analyst is to provide support to the Airport Manager and Airport Compliance Manager, and assist with fulfilling airport requirements and executing projects. Position requires incumbent to work a few hours each weekday.
SUPERVISION RECEIVED AND EXERCISED
Receives direct supervision from the Airport Compliance Manager and indirect supervision from the Airport Manager.Duties include, but are not limited to:
- Provide general customer service to airport users when they arrive at the office or call for assistance, approvals, or appointments.
- Issue authorized airport users Vehicle Access Badges.
- Assist the Airport Compliance Manager with managing the parking pass program.
- Assist with reporting throughout the year.
- Assist with keeping web content, notices, and newsletters (printed and digital) up to date and issuing them on a regular basis.
- Assist with coordinating and issuing permits for events such as Unmanned Aircraft System (UAS)/drones, filming, and special events.
- Organize and track insurance and hangar information.
- Assist with the maintenance of confidential airport files.
- Assist the Airport Manager with upkeep of airport documents and files.
- Proofread and edit records, reports, and other materials for accuracy, completeness, and compliance with established standards.
- Digitize files; update and organize filing systems while following good record-keeping practices.
- Perform other duties as assigned.
- Maintain a clean and safe office environment.
- Principles of work planning, organization, and scheduling.
- Basic customer service and conflict resolution
- Modern office practices, procedures, methods, and equipment.
- Knowledge of airport or aviation operations, practices, and procedures is preferred, but not required.
- Intermediate knowledge of Microsoft Office programs required; advanced knowledge of Microsoft Office programs preferred.
- Establish and maintain collaborative working relationships with the public, employees, and Town partners, with an emphasis on exceptional customer service.
- Provide accurate information when resolving external inquiries.
- Maintain confidentiality when working with confidential airport materials and customer information.
- Understand, adhere to, and assist in the implementation of Town and Airport policies and procedures.
- Be detail oriented and meet deadlines when creating reports, preparing documentation and correspondence, and when completing complex projects.
- Communicate clearly and concisely, both orally and in writing.
- Interact with the public in a courteous and professional manner.
- Learn, implement, and practice airport safety and security policies and procedures (as defined by CFR Part 139 and Part 1542).
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the necessary knowledge and abilities would be:
Education
Possession of an associate’s degree from an accredited college or university, with major course work in business administration, airport administration or management, public administration, or a closely related field required. A bachelor’s degree from an accredited college or university in business administration, airport administration or management, public administration, or related field is preferred.
Experience
Two (2) years of increasingly responsible secretarial, clerical, and administrative experience and/or office support duties, preferably in the public airport sector.
Licenses
Possession of, or ability to obtain within the state-required time frame of ten (10) days from hire date, a valid State of California Class C Driver’s License with an acceptable driving record. Must pass an appropriate background check prior to the hire date.
TOOLS AND EQUIPMENT USED
Personal computer, including word processing and spreadsheet software, central financial computer system, telephone, copy machine, and fax machine.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Vision adequate to operate vehicles and office equipment, read instructions and follow directions; hearing adequate to converse on the telephone and in person; body mobility adequate to drive and perform required office duties including reaching and bending for files and related office items; use of hands and fingers adequate for operating vehicles, writing, typing, computer, copier, and fax machine and related functions; ability to lift office files, binders and small office equipment, as needed.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job the employee is frequently required to stand, walk, sit, drive, use hands and fingers, handle or feel, reach with hands and arms, grasp, hold, and manipulate office equipment, and talk and hear. The employee is occasionally required to carry up to 25 pounds. The employee may be required to stoop, crawl, crouch, balance, or climb short distances. Specific vision ability required by this job includes close vision, color vision, peripheral vision, depth perception and ability to adjust focus with or without ocular aides. The employee is occasionally required to shovel snow on the stairs and around the entrance of the Admin Office.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in writing, orally or in diagram form and analyze and resolve problems involving a variety of situations, using standard industry and departmental processes and/or procedures. Ability to define problems, collect data, establish facts, articulate valid conclusions, and interpret an extensive variety of regulatory or technical instructions.
WORK ENVIRONMENT
The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Work is typically performed in an office setting. However, while performing the duties of this job, the employee occasionally works in outside weather conditions, which may include extreme cold, windy and other winter conditions, as well as extreme hot temperatures.
The noise level in the work environment is usually quiet in the office, with the occasional loud noises from aircraft taxing on the ramp, and moderate to loud in the field. The employee will occasionally be exposed to excessively loud noise levels, where appropriate hearing protection will be provided.The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Skills
ComplianceCustomer Service