Facilities Assistant

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Facilities Assistant

Role summary:

We currently have an opportunity for a dedicated and hardworking Facilities Assistant to join the Facilities Team. The Facilities Assistant is responsible for delivering the day to day facilities services in our Jersey IFC5 offices. This is a multi-role position where you will be expected to work with and provide cover for the reception.

Key Responsibilities

As a Facilities Assistant you will assist with:

• Receive, sort, log and distribute the mail to the appropriate teams, working quickly and accurately.

• Booking daily couriers as required - Including undergoing local hand deliveries as requested.

• Assist with stationery orders to replenish items.

• Monitor the Facilities ServiceDesk and complete any requests within the set time frames.

• Adhere to all company & client policies, procedures, site rules and regulations.

• Comply with all company procedures relating to Health & Safety and safe working practices.

• To work closely with the receptionists to ensure reception desk is manned and operating to agreed times. This will include lunchtime and holiday cover. A professional telephone manner and smart appearance for these periods will be required.

• Assist the filing team when required with moving archive boxes.

Requirements

Skills / Experience

• Strong customer service skills and experience.

• Strong team player within a high-quality customer service operation.

• Knowledge and awareness of the Facilities Industry is beneficial. (although training will be provided)

• Be self-motivated, adaptable and able work under pressure to balance conflicting deadlines is essential.

• Have a good working knowledge of the MS offices applications (Outlook, Teams, Excel and Word).

• Due to the nature of the tasks the role can be physically demanding.

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.