Assistant Key Account Manager / Key Account Executive

1. 1. 1. 1. I. Duties and Responsibilities

 

GENERAL JOB SUMMARY

The Key Account Executive develops trusted relationships with a portfolio of major clients to ensure they do not turn to competition. The role also acquires a thorough understanding of key customer needs and requirements while at the same time expanding the relationships with existing customers by continuously proposing solutions that meet their objectives. Any other ad hoc duties as and when assigned by the Company.

ESSENTIAL DUTIES and RESPONSIBILITIES include the following:

• Is responsible for the realization of sales objectives within the assigned group.
• Maintain relationships with the key account and for the negotiation of customer contracts in accordance with overall company sales strategy.
• Coordinates the activities of all functions with whom the customer has direct contact in order to provide a consistent and cohesive service.
• Effectively manage sales of multiple products and line extensions
• Monitors competitive activity within accounts and disseminates information to relevant parties.
• Ensure the correct products and services are delivered to customers in a timely manner.
• Serve as the link of communication between key customers and internal teams.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Play an integral part in generating new sales that will turn into long-lasting relationships.
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.

1. II. Relationships

REPORTS TO: Sales Director

1. 1. 1. 1. III. Job Specifications and Qualification

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. 1. EDUCATION
      

• A Bachelor’s degree

 

TYPE OF EXPERIENCE NEEDED

 

• 5 years of experience in similar field
• Proven experience as key account executive
• Sales Experience, preferably from medical device, implant material or pharma related products

 

1. 1. 1. TYPE OF SKILLS NEEDED

 

• Experience in sales and providing solutions based on customer needs
• Strong direct to consumer selling skills
• Ability in territory planning & customer segmentation
• Ability in problem-solving and negotiation
• Excellent communication
• Strong convincing power
• Handling the pressure and stress of achieving targets

 

 

 

 

 

 

 

 

 

 

 

 

 

 

This is a general overview of the position as of the date noted. This job description may be altered at any time during the course of employment with functions added, deleted and/or altered as necessary.

 

 

I have read and discussed this job description with my supervisor.

 

 

Employee Name      ________________________________________

 

 

Employee Signature      ________________________________________

 

 

Date            ________________________________________         

 

 

Supervisor          ________________________________________

 

 

Date            ________________________________________      

 

 

 

 

 

- We are an equal opportunity employer and will make all employment decisions

based on performance and qualifications -