- Location
- Manila, Metro Manila, Philippines
- Workplace
- Onsite
- Type
- full-time
- Department
- Concierge
- Seniority
- Mid
- Education
- High School
- Industry
- Technology
- Category
- Human Resources
- Role type
- Individual Contributor
- Environment
- Office
- Source
- Dayforce
Overview
As a Concierge Specialist at IntouchCX, you'll provide support for new hire programs including recruitment, training transitions, and retention initiatives. Responsibilities include coordinating with Lines of Business on recruitment and academy activities, managing communication with new hires, tracking retention metrics, and assisting with engagement activities. You'll also help implement recognition programs, maintain operational trackers, and mentor other Concierge Specialists. The role requires excellent organizational skills and the ability to work in a fast-paced environment.
Languages
About IntouchCX
IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services with over 25 years of experience.