WIC Operations Coordinator

City of El Paso

Jun 17, 2026

Salary: $71k – $89k/yr
Location: Various Locations within the City of El Paso, TX, TX, US
Department: Operations
Education: Bachelor
Source: GovernmentJobs

Description

MOS Code: None

Education and Experience: Bachelor’s Degree or higher in Nutrition, Dietetics, or Science in Food, from an accredited college/university, plus one?(1) year of work experience in health, nutrition, education, wellness, food service management, or a related field.

Licenses and Certifications: Registered Dietitian with the American Dietetic Association and licensed in the State of Texas at the time of appointment. Valid Texas Class “C” Driver’s License or equivalent from another state by the date of appointment.

Under administrative direction, manages Women, Infants, and Children's (WIC) program operations in compliance with local, state, and federal laws, ordinances, rules, and regulations. Administers a group of WIC centers, including management and supervision of staff and related resources. Provides high-risk counseling to WIC participants.

Plan and develop complex, specialized management activities to improve compliance and WIC quality assurance operations, client participation, nutrition education, breastfeeding promotion, social service referrals, immunizations, training, safety, and Quality Assurance protocols. Involves: preparing and monitoring annual goals to ensure efficiency and effectiveness. Provides daily support to clinics, assisting all areas of clinic operations, including the assignment of personnel. Prepare routine and special reports, and disseminate literature and information regarding program activities and objectives. Assess, monitor, implement, and evaluate program and service performance to determine compliance, efficiency, and effectiveness of nutrition education operations.

Guide staff to ensure client services are provided with accuracy, empathy, courtesy, and in a convenient and timely manner. Involves: Investigating complaints and resolving client issues related to customer service and/or dietary/nutrition services. Develop and implement program policies and procedures. Ensure that assigned staff have adequate supplies and equipment to accomplish assigned tasks. Plan and implement all contractual requirements from service delivery objectives, including administration of the annual budget. Provides consultation and technical assistance related to nutrition to other agencies and institutional programs. Plans and coordinates studies and research in the area of nutrition and cooperates with other research efforts to increase understanding, information, and trend analysis in nutrition.

Coordinates and supervises the activities of staff involved in nutrition programs. Involves: scheduling, assigning, instructing, guiding, and checking work. Appraise employee performance. Provides for training and development. Enforce personnel rules and regulations and work behavior standards firmly and impartially. Counsel, motivate, and maintain harmony. Interview applicants and recommend hiring, termination, transfers, discipline, or other employee status changes. Direct the development and evaluation of training sessions to upgrade the nutrition knowledge of customers, staff, and health care providers

For complete job specification, click here.

Note: This is an unclassified contract position. Employment is predicated on continuation of state/federal funding.

Note: This is a new advertisement for WIC Operations Coordinator. You must apply if you are still interested in this position.

Note: Applicants are encouraged to apply immediately. This position will close when a preset number of applications have been received.

Note: Applicants with foreign diplomas, transcripts, and degrees must have all documents translated and evaluated by an agency of the National Association of Credential Evaluation Services (NACES) prior to submitting them to the Human Resources Department. Please visit www.naces.org/members for more information.

A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete.

To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position.

Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position.

Skills

ComplianceCustomer Service