Technical Business Analyst

Context and Environment

Swift provides a global financial communications platform, standards, products, and services to over 11,000 customers in 215 countries and territories. Our employees are the foundation of this success. Swift has a unique corporate mind-set, where diversity, personal development and networking are actively encouraged. We believe you will appreciate our office culture, which fosters excellence through collaboration and interaction in a community-driven environment.

If you want to be part of our dynamic, multicultural institution with over 2,400 employees of 75 nationalities in 26 offices worldwide, explore the vast opportunities, rewards and internationally competitive packages waiting for you at Swift.

Standards are a cornerstone of the financial industry. They provide a common language for international financial messaging that is unambiguous and machine-readable, enabling efficient automation, reducing costs and mitigating risks. Swift’s Standards and Market Infrastructures group develops financial messaging standards and supporting products and services for the community.

The migration to ISO 20022, supporting richer and more structured data, is central to Swift’s strategy to enable an instant, frictionless, interoperable and inclusive future for payments. The need for applications and services supporting this standard is now more critical than ever. Today is your opportunity to contribute to this evolution.

The Standards Value-Added Services team develops solutions, reusable components and business-specific libraries for message identification, validation, transformation and visualisation. These components are deployed in critical Swift products and services to enable fast, interoperable financial messaging within Swift and at customer premises.

Responsibilities

We are looking for a proactive Business Analyst to drive the evolution of Standards products and services, with a focus on the Swift Translator and tooling required to automate creation and deployment of reusable standards artefacts, enabling interoperability across the financial ecosystem.

You will:

• Work in a Scrum development team, supported by a Product Owner.

• Collaborate across teams to identify, analyse and document business requests, transforming them into clear actionable technical requirements (user stories) to be implemented by software engineers.

• Write and maintain Requirement Baseline documents, covering both functional and non-functional requirements.

• Contribute to the analysis and definition of solutions aimed at automating the creation of reusable software artefacts, which are largely manual today.

• Partner with the Product Owner and technical leads to shape the Swift Translator feature roadmap and support the longer‑term product vision.

Qualifications

• Ability to analyse, structure and document complex topics into clear, concise and unambiguous requirements and supporting documentation.

• Strong analytical and problem‑solving skills, with a structured and pragmatic approach.

• Experience working closely with engineering teams in an agile delivery model, with an understanding of software development concepts and software components embedded in other products and services.

• Proactive, delivery‑oriented “doer”, comfortable working hands‑on to meet team objectives.

• Strong interpersonal, stakeholder management and communication skills; collaborative team player.

• Ability to work independently in a multicultural and distributed environment, with team members across Europe and Malaysia.

• Customer‑focused mindset with a track record of delivering value, improving customer experience and reducing operational risk.

• Experience or strong interest in financial messaging, standards or payment systems.

• Understanding of financial messaging standards (MT, ISO 20022) and the Swift ecosystem (SWIFTNet, Alliance Cloud, Alliance Lite2, Alliance Access, Alliance Messaging Hub) is a strong asset.

• Fluent in English (spoken and written).

Education

• University degree in IT or equivalent

Experience

• Approximately 5 years of relevant experience, including at least 3 years as technical business analyst.

What we offer

We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.

We are committed to an inclusive and accessible recruitment process. If you require a reasonable accommodation related to accessibility during your application or interview, please contact [email protected] or indicate this in your application.

Please note that this mailbox is not monitored for general recruitment enquiries and should only be used for accessibility or accommodation-related requests (for example related to vision, hearing or neurodiversity).

All requests are confidential and will not affect your candidacy.

Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.