- Location
- Canada
- Workplace
- Remote
- Type
- Contract
- Department
- Professional / Experienced
- Seniority
- Mid
- Industry
- Telecommunications
- Category
- Engineering
- Role type
- Individual Contributor
- Environment
- Office
- Source
- JOIN
Overview
As a Technical Support Engineer at Sippy Software, you'll provide support to clients using carrier-grade VoIP softswitch technology. Responsibilities include system maintenance, migration and upgrade activities, testing new features, and educating users. Requires strong written and oral English skills (intermediate level or higher), intermediate Linux/Unix administration knowledge, understanding of TCP/IP and network administration on Unix systems, and base knowledge of SQL queries. This is a professional role in the telecommunications industry with opportunities to work with cutting-edge telecom software and services.
Description
**Sippy Software, Inc**. is a leading developer of carrier grade (class 4 / 5) softswitch technology for next generation Internet Telephony (VoIP) providers.
Sippy Softswitch delivers a complete network management solution for VoIP carriers on a single platform. This call-control software package enables service providers to build scalable and reliable VoIP networks. Based on the Session Initiation Protocol (SIP), it offers a full array of call-routing capabilities to maximize performance for both small and large packet voice networks.
Sippy currently handles more than 4 billion minutes of traffic, across thousands of client networks in more than 100 countries worldwide, assisting new ITSPs to launch on a weekly basis and contributing significant advancements to many open-source SIP projects.
**Sippy Software** develops and operates cutting-edge telecoms services & software. At Sippy Soft we aim for two things: building/operating great communications software and services and providing in-depth help to our customers to make sure they are successful.
## Tasks
- Supporting Sippy Software clients
- Taking part in system maintenance, migration and upgrade activities
- Taking part in testing and education of new system features
## Requirements
- Strong written and oral English (intermediate or higher);
- Intermediate knowledge of Linux / Unix administration
- Working knowledge of TCP/IP and network administration on Unix systems
- Base knowledge of sql queries;
To apply for this position, please send a PDF copy of your CV and include a cover note in the body of your email. Applicants should avoid sending their cover letters as an attached document.
Skills
Languages
Remote Scope
About Sippy Software, Inc.
Sippy Software, Inc. is a leading developer of carrier-grade softswitch technology for VoIP providers, handling over 4 billion minutes of traffic across 100+ countries.
