Customer Service Representative

Overview

Customer Service & Sales employees enjoy the following perks:

• A complimentary monthly massage at the studio
• Our team members will earn commission for Wellness Membership sales. The opportunities for commission growth are all dependent on you! This can translate to an increase to $38 an hour.

Benefits:

• Earned Free Monthly Massage
• Discounted massages for friends and family
• Discounts on upgraded services including Gift Cards
• Commissions and Bonuses
• Paid time off
• Holiday Pay

Here's what we are looking for:

• This position is primarily aimed at applicants who would like to work between 1 PM and 9 PM - Suturday shift availability is required.
• Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
• The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
• The right candidate can turn every incident of client criticism to a story of great customer service. Qualifications:
• Prior retail sales experience preferred; selling memberships or services in‐person to potential clients.
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‐to‐learn computer programs.
• Driven to create the best work environment for the employees and the best experiences for the client.

Legal Disclaimer

Each Elements Massage® studio is independently owned and operated. Franchise owners (or their designated hiring managers) are solely responsible for all employment and personnel decisions and matters regarding their independently owned and operated studios, including hiring, direction, training, supervision, discipline, discharge, compensation (e.g., wage practices and tax withholding and reporting requirements), and termination of employment. Elements Therapeutic Massage, LLC (ETM) is not involved in, and is not responsible for, employment and personnel matters and decisions made by any franchise owner. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Benefits vary by independently owned and operated Elements Massage® studios. Elements Massage® and Elements Massage + design are registered trademarks owned by ETM.