- Location
- Shanghai, China
- Type
- Full-time
- Department
- Sales
- Experience
- 3+ years
- Closing date
- Today
- Source
- Workday
Description
Your Tasks:
- Support sales managers with all administrative tasks and ensure that day-to-day operations run smoothly.
- Maintain direct customer SRM portals and manager communications regarding orders and payments
- Handle forecast checks, order downloads, shipment status updates, and payment corrections
- Coordinate customer compliance documents and technical documents
- Check sample availability and process sample applications
- Maintenance of customer in CRM system; be familiar with the applications and associated processes, and actively use the system. Identify and resolve potential issues
- Sales data analysis & processing; Processing sales figures, sales statistics, sales reports
- Handle customers’ phone/Email inquires and forward to RSM based on region split
- Handle initial customer complaint communications for non-technical issues
- Assistant to seminar/forum/exhibition, especially the big seminars/meetings in big customer side
- Limited customer visits to improve non-technical cooperation. Eg: forecast, logistic, payment and order processing issue
- Support sales managers on big customers business activities tracking
- Support sales managers on coordinating with customer for loan/return equipment
- Important business visit or trip plan for sales team
- Sales Process optimization and standardization
- Organize and coordinate for East Asia sales meeting and other important sales meetings; make meeting minutes
- Support sales managers for travel reimbursement
- Close contact with German headquarter
Your Skills:
- Bachler or college degree in administration, international trade, or related field
- At least 3 years of relevant office experience (sales assistant experience preferred)
- Good English skill for office work
- Strong proficiency in Microsoft Office, solid EXCEL skills
- Experience with CRM system is preferred
- Strong communication skills
- stable, highly motivated, well organized, detail oriented, highly-committed, friendly
Your Benefits:
Opportunity to work at an innovative and fast-growing international company
Flexible working hours with home office options
Fringe benefits (e.g. performance-oriented bonus, transportation allowance, employee assistance program)
Up to 20 days annual leave depending on your years of service
Comprehensive training opportunities
Family owned company with a welcoming and supportive atmosphere
Skills
Compliance
