- Location
- Auckland, NZ
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Customer Success
- Seniority
- Manager
- Source
- Lever
Description
NZ Hi-Tech Company of the Year 2023, Cin7 is a fast-growing global software company that provides solutions for modern-day product sellers. We help these sellers keep track of their inventory at scale, and help them sell their products across multiple sales channels around the world.
Cin7 is expanding very quickly with a mission to become the leading Inventory Management Software brand in the world, and we are looking for a motivated and driven individual to join the team.
How you'll make an impact:
As a Customer Success Manager at Cin7, you’ll be the strategic partner helping our customers unlock the full value of our platform. You will guide customers through their lifecycle—from post-Onboarding to expansion—while ensuring they achieve measurable business outcomes. Your primary focus will be on retention and product adoption, working each day to ensure we deliver on our brand promise to make selling products easier. Working closely with Sales, Onboarding, Product, and Support, you will advocate for customer needs, remove barriers, and ensure every customer interaction reflects Cin7’s commitment to world-class service. Your work will directly influence retention, growth, product improvement, and customer loyalty.
Skills
SalesforceInventory Management
Benefits
Hybrid Working Environment - 3 days work from home per weekOption to work 30 days every six months fully remote from anywhere in the worldCelebrate your birthday with a paid day offA Global Wellness Day celebrated companywide, providing you a dedicated holiday to focus on your own wellbeing.Fully paid health insurance Monthly Social Fridays drinks and food on usDiscounted gym membership as well as discounts at some local eateries etcRecruitment referral bonusRelaxed dress codeModern office in Grafton complete with pool table, table tennis, PS5, Coffee machines etc
