Order Management Sr. Associate

Overview

The Order Management Sr. Associate ensures accurate and timely processing of customer orders within a global operations environment. The role supports seamless order flow, leverages automation tools, and contributes to operational efficiency through attention to detail and data-driven practices, including ad-hoc and business need and Market conditions.

Responsibilities

• Process and validate customer orders accurately and on time.
• Monitor order flows and resolves discrepancies promptly.
• Collaborate with cross-functional teams to ensure smooth order fulfillment.
• Utilize order management systems and automation tools to maintain efficiency.
• Support continuous improvement initiatives to enhance accuracy and speed.
• Provide timely updates and communicate effectively with internal stakeholders.

Qualifications

• 0–2 years of experience in order management or related operations.
• Strong attention to detail and advanced Microsoft Excel skills (pivot tables, formulas, data analysis).
• Proficiency in Microsoft Office; Power BI experience preferred.
• Familiarity with ERP systems (SAP preferred).
• Strong communication skills and a proactive approach to problem-solving.
• English language proficiency is a must.