Police Records Technician

The City of Paso Robles is seeking a detail-oriented and customer-focused professional to join the Police Department as a Police Records Technician. This position supports law enforcement operations by maintaining confidential police records, processing criminal justice information, providing administrative support, and delivering exceptional service to the public, department personnel, and allied agencies. The ideal candidate is organized, dependable, and able to manage multiple priorities with accuracy and discretion. This is an excellent opportunity to play a key role in supporting public safety through the efficient management of critical law enforcement records and services.

About Paso Robles

Nestled in the heart of California’s scenic Central Coast, Paso Robles—short for El Paso de Robles, or “The Pass of the Oaks”—offers a unique blend of small-town charm, natural beauty, and modern opportunity. Originally founded around its famous mineral hot springs and rich agricultural heritage, Paso Robles has grown into a dynamic and thriving community. The region enjoys a Mediterranean climate with warm, sunny days and cool evenings, ideal for both outdoor living and agricultural innovation. With its rolling hills, majestic oak trees, and panoramic vineyard views, Paso Robles provides a truly inspiring setting for work and life.

Paso Robles’ central location within San Luis Obispo County offers residents easy access to a wide array of cultural, educational, and recreational attractions. Just a short 30-minute drive south lies California Polytechnic State University, San Luis Obispo (Cal Poly), a nationally ranked institution known for its hands-on learning and innovation. This proximity fosters strong connections to cutting-edge research, continuing education, and a highly educated talent pool. To the west, scenic Highway 1 leads to the iconic Hearst Castle in San Simeon, a historic landmark that draws visitors from around the world with its stunning architecture and sweeping coastal views. Within the county, residents can also enjoy the vibrant coastal towns of Morro Bay, Cambria, and Pismo Beach, as well as the eclectic energy of downtown San Luis Obispo. From wine tasting and hiking to art galleries, surf spots, and farmers’ markets, San Luis Obispo County offers an exceptional quality of life. 

Today, Paso Robles is best known as a premier wine region, home to over 200 wineries producing world-class Zinfandels, Cabernet Sauvignons, and Rhône varietals. But wine is just the beginning. The city boasts a vibrant downtown filled with boutique shopping, award-winning restaurants, and a bourgeoning local arts scene. Cultural highlights include the Paso Robles Wine Festival, California Mid-State Fair, and a variety of community events that bring residents together year-round. A wide array of housing options, good schools, a welcoming business environment, and proximity to outdoor destinations make it an ideal place to live and work. Whether you’re a young professional, a growing family, or someone looking to make a lifestyle change, the City of Paso Robles offers the perfect balance of opportunity, community, and California charm. 

The Organization

The City of Paso Robles was incorporated in 1889 as a general law city and operates under the Council-Manager form of government. As of January 1, 2025, the City's population has grown to approximately 31,061, reflecting consistent growth over recent years as more residents are drawn to the City's high quality of life, strong community identity, and comprehensive municipal services.

The City is a full-service municipality, meaning it provides a wide range of essential public services directly to its residents. These include police and fire protection, emergency medical response, water and wastewater utilities, parks and recreation, planning and development services, public works, and community enrichment programs. The City is committed to delivering responsive, effective, and efficient services that enhance the well-being of its residents and support a safe, sustainable, and vibrant community.

The governing body consists of a five-member City Council: the Mayor, elected at large by the voters of the City; and four Councilmembers elected by district. Voters also elect one City Treasurer at-large. All six elected positions are non-partisan. The City Manager, appointed by the City Council, serves as the Chief Executive Officer and is authorized to appoint all non-elected employees, with the exception of the City Attorney.

The City operates with a total annual budget of $148.5 million for fiscal year 2026-27 and employs 311.97 full-time equivalent positions across the departments of Administrative Services, City Manager’s Office, Community Development, Community Services, Fire and Emergency Services, Police, Public Works, and Utilities

The Department

The Paso Robles Police Department (PRPD) is a full-service law enforcement agency committed to protecting and serving our community with professionalism, integrity, and accountability. We are more than a department that responds to calls for service — we are a team of dedicated public servants invested in the safety, well-being, and future of Paso Robles.

• Performs specialized law enforcement records management, administrative support, and customer service functions in support of Police Department operations.
• Receives, reviews, processes, maintains, and distributes highly confidential police reports, criminal records, and related documents in accordance with applicable laws, regulations, and departmental policies.
• Maintains, updates, audits, controls, retains, and purges police records in compliance with Department of Justice (DOJ) requirements, records retention schedules, and departmental procedures.
• Enters, updates, verifies, researches, and retrieves data related to incidents, arrests, citations, warrants, restraining orders, and calls for service utilizing law enforcement records management systems and databases.
• Provides customer service to the public, allied agencies, and department personnel in person, by telephone, and through electronic communications; responds to inquiries and provides information consistent with legal and confidentiality requirements.
• Processes requests for police reports, criminal history information, and other records; reviews documents for accuracy and completeness and releases information in compliance with applicable laws and confidentiality requirements.
• Compiles, analyzes, and prepares statistical, operational, and regulatory reports; submits required information to local, state, and federal agencies.
• Conducts records research and data inquiries to support criminal investigations, law enforcement operations, background investigations, and requests from authorized agencies.
• Accepts, processes, and reconciles bail payments and other departmental transactions; issues receipts and maintains accurate financial records.
• Performs administrative support for financial processes by reviewing, coding, and preparing invoices, warrant requests, billing information, and related documentation; verifies accuracy and completeness and submits materials for further financial processing.
• Supports cash receipt processes by reconciling daily receipts to supporting documentation, resolving routine discrepancies, and preparing deposit documentation for processing.
• Performs Live Scan fingerprinting services and related applicant processing activities in accordance with Department of Justice requirements and established procedures.
• Processes and authorizes the release of stored, impounded, and recovered vehicles; verifies ownership and required documentation in compliance with applicable laws and regulations.
• Maintains permit records and databases, processes applications and renewals, and prepares related correspondence and documentation.

• Principles, practices, procedures, and terminology related to law enforcement records management and criminal justice information systems.
• Organization, functions, services, and operational procedures of a municipal police department and related criminal justice agencies.
• Applicable federal, state, and local laws, regulations, codes, and policies governing public records, records retention, criminal offender record information, confidentiality, privacy, and the release of information.
• Department of Justice requirements and procedures related to law enforcement records, fingerprint processing, and criminal justice information systems.
• Methods and techniques for maintaining, indexing, retrieving, retaining, and purging records and files.
• Standard office administrative, clerical, and records management practices and procedures.
• Principles and practices of customer service, including techniques for interacting effectively with individuals from diverse backgrounds and in sensitive or difficult situations.
• Business correspondence, records documentation, and report preparation techniques.
• English usage, grammar, spelling, punctuation, and business writing.
• Modern office practices, procedures, equipment, and computer applications, including word processing, spreadsheet, database, records management, and document management systems.
• Basic accounting, bookkeeping, cash handling, and financial recordkeeping practices.
• Basic mathematical and statistical concepts used in compiling and preparing reports and records.

• Accurately maintain, process, review, research, and release law enforcement records in compliance with applicable laws, regulations, policies, and confidentiality requirements.
• Enter, retrieve, verify, analyze, and maintain data within law enforcement records management systems, criminal justice databases, and related software applications.
• Interpret, apply, explain, and ensure compliance with laws, regulations, policies, procedures, and records retention requirements.
• Perform detailed records management and data entry work with a high degree of accuracy, organization, and attention to detail.
• Research, compile, evaluate, and analyze information from multiple sources and prepare accurate records, reports, and correspondence.
• Maintain strict confidentiality and exercise sound judgment, discretion, and professionalism when handling sensitive or restricted information.
• Perform financial recordkeeping, cash handling, accounts receivable, and related administrative support functions accurately and efficiently.
• Prioritize workload, manage multiple assignments, and meet deadlines in a fast-paced environment with frequent interruptions.
• Provide effective, courteous, and professional customer service to the public, City staff, and outside agencies.
• Communicate clearly and effectively, both orally and in writing.
• Establish, maintain, and foster effective working relationships with coworkers, law enforcement personnel, outside agencies, and members of the public.
• Work independently, exercise sound judgment, and make decisions within established policies and procedures.
• Learn, interpret, and effectively utilize specialized law enforcement databases, records systems, and software applications.

• Possession of a high school diploma or General Educational Development (GED) certificate; and
• Two years of administrative, clerical, or office support experience.

• A valid California Class C driver license and a satisfactory driving record

This is a confidential recruitment and will be handled accordingly throughout the various stages of the process. Candidates should be aware that references will not be contacted until mutual interest has been established.

Applications will be reviewed for accuracy, completeness, and job-related qualifications. A limited number of persons whose applications clearly demonstrate they most closely meet the requirements may be invited to participate in the selection process, which may be any combination of written, oral, and/or performance exams. All statements made in the application materials are subject to verification. False statements will be cause for disqualification or discharge.

Appointment is subject to successfully passing a background, criminal history check, and polygraph. Before starting work, applicants must present documentation of their identity, authorization to work in the United States and a DMV driving record. The City of Paso Robles participates in E-Verify (more information can be found at www.PRCity.com/HR). Following appointment, a 12-month probationary period will be required as the final phase of the appointment process.

The email address you provide on the City application will be the primary means of communication the City will use to contact you regarding your application and this recruitment. If you have questions regarding the application process, please contact Human Resources at (805) 237-3962, or by email at[email protected].

All persons employed by the City of Paso Robles are designated as "disaster service workers" as defined in the California Government Code section 3100 and 3101.

The City of Paso Robles provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The provisions of this bulletin do not constitute a contract.