- Location
- Poland
- Department
- > Technical Support
- Seniority
- Manager
- Experience
- 2+ years
- Source
- Greenhouse
Description
Location: Poland (remote)
We Are:
RTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow. The company is the market leader in driving performance using Deep Learning across the entire purchase funnel.
Founded in 2012, and now operating in 90+ markets, RTB House has always been private-by-design. It embraces first-party advertising and a relentless approach to innovation. RTB House offers end-to-end Deep Learning-powered AdTech products and solutions to maximize conversion, drive new customer acquisition, create engagement, and fuel long-term demand for a global base of clients.
You Will:
- Conduct the technical operations for our top clients in the Baltics and Balkan markets;
- Technical support for new and existing clients by phone and email regarding all technical aspects of the campaigns;
- Management of all technical issues with regard to campaign launching and running process;
- Technical integration between internal campaign emission system (RTB House) and client’s e-commerce platform;
- Work closely with our account managers to deliver high standards of customer service
- Monitor and analyse the effectiveness of campaigns;
- Propose optimization solutions for online programs;
- Cooperate with our technical support team from Headquarter.
Desired Experience:
- About 2+ years of experience in online technology, e-commerce and/or digital advertising;
- Fluent English (C1 level);
- Basic knowledge of HTML and JavaScript;
- Experience with debugging tools (e.g. firebug, web browser consoles), Google Tag Manager is nice to have;
- Experience in using Google Analytics 4 will be an advantage;
- Strong analytical skills;
- Good time management skills and attention to detail;
- Ability to solve problems efficiently;
- High level of motivation and willingness to learn.
We Offer:
- A unique opportunity to join a creative, dynamic company in online advertising;
- Competitive salary plus bonus scheme and personal development budgets;
- Remote model ensuring a real work-life balance;
- An amazing onboarding process to make sure you are equipped with all the necessary knowledge and tools to excel;
- Numerous opportunities to build your own path of self-development;
- Stable, long-term cooperation based on a B2B contract or contract of mandate.
- Unique learning opportunities from commercial and HQ business support teams;
- A proven history of customer satisfaction with our AI-powered retargeting technology (check out our client success stories at https://www.rtbhouse.com/success-stories/)
Apply now!
You don't need to tick every box to apply. If you are passionate about digital marketing, send us your CV, and we'll review it.
