Tasting Room Associate

Company Summary

Hampton Lumber is a thriving family-owned company aspiring to be North America's preferred source for responsibly-sourced wood solutions. Headquartered in Portland, Oregon, we operate nine sawmills in Western Oregon, Washington, and British Columbia. We also manage timberland and operate a wholesale and import/export division.  

 

Our mission is to grow, manufacture, and market renewable wood products and deliver innovative solutions for a more sustainable built environment. At Hampton Lumber, we accomplish this through our own operations as well as those of our affiliates—Trapa Forest Products, Idaho Timber, and RedBuilt. Our tagline, "Find a better way every day," encapsulates our commitment to innovation and improvement across all operations. 

We are guided by our core values: 

• Safety – Prioritize safety across all operations.
• Integrity & Authenticity – Operate honestly and ethically while preserving our distinctive family-owned brand.
• Responsible Stewardship – Endeavor to balance and maintain economic, social, and environmental values in everything we do.
• Tenacity – Embrace challenges with grit, determination, and a can-do spirit. 
• Continuous Improvement – Strive to enhance our processes, products, and people.
• Customer Satisfaction – Be nimble, responsive, and solutions-oriented.
• Community Engagement – Be a responsive, supportive, and respected member of the community.

 

With over 80 years in the sawmill business, we are proud to have cultivated the knowledge and experience needed to grow and prosper, even in challenging times.  We always look to the future and invest in our people, new technologies, and continuous improvement processes and techniques. 

Overview

We are seeking a friendly, energetic, and passionate Tasting Room Associate to join our winery team. This individual will be responsible for providing exceptional customer service to guests visiting our tasting room, guiding them through wine tastings, and ensuring a memorable and enjoyable experience. A passion for wine, knowledge of our product offerings, and a warm, engaging personality are key to success in this role.

Benefits Highlights

• Substantial company-paid assistance for Medical and Dental insurance premiums; mental health coverage; cost effective co-pays and deductibles
• 401(k) with 5% annual company contribution and generous company matching contributions vested over three years
• Paid time off, including eight paid holidays
• Opportunity to earn bonuses
• Employee wellness program that includes free counseling sessions, financial and legal guidance, and more
• Opportunities for paid training to support career advancement and personal development

Responsibilities

• Perform daily operations in the tasting room, including but not limited to:
  • Hosting visitors: telling the Studio and tenant winery stories, serving wine, selling wine club, and completing wine sales
  • Maintaining a clean work environment, including cleaning tables & glassware after visitor departure, daily cleaning tasks and overall care for a welcoming, clean tasting room

Qualifications

• Experience: Previous customer service or hospitality experience is preferred. Experience in the wine industry is a plus.
• Knowledge: Basic knowledge of wines, wine regions, and wine-tasting techniques. Willingness to learn more about the winery’s offerings.
• Skills: Excellent communication skills, both verbal and written. Ability to engage and build relationships with guests.
• Physical Requirements: Ability to stand for long periods, lift up to 40 lbs, and work in varying weather conditions (if applicable to outdoor tasting areas).
• Availability: Flexible schedule, including weekends and holidays, as the tasting room may operate during peak times.

EEO Statement

Hampton Lumber is an equal opportunity employer: All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, or any other status protected by law. 

 

Disability accommodation available: If you are an individual with a disability and need a reasonable accommodation in the application or hiring process, please contact the Human Resources Office for the location that you are applying.

 

Women and minorities are encouraged to apply.

 

For more information about our commitment to equal employment opportunity, please see these government posters: EEO is the Law and its accompanying temporary supplement.