Facility Officer

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

About the Role:

We are looking for a highly organized and data-driven Facilities Officer to support day-to-day facility management activities. You will serve as the right-hand person to the Facilities Manager—handling administrative tasks, maintaining space and asset data, generating Power BI reports for operational decisions. This role requires a blend of analytical thinking, operational rigor, and organizational excellence.

Key Responsibilities:

• Space Strategy

• Develop and maintain accurate portfolio client’s report for all position facilities (seated, standing, and shared zones such as manage Tririga system: online, cubicle & keys, control and manage provide services alignment requirement from clients in the system on time

• Manage furniture & MAC (Move-Add-Change) when raising requirement daily and Utilization controlling audit and consolidation report all Service Utilization: (i) Self manage Utilization Cafe Seating, Office Workstation, Conference Room (ii) Support manage Utilization Convention Hall (Event), Parking lot & Restroom (Intel SO)

 

• Reporting & Analytics

• Build and maintain interactive Power BI dashboards tracking key metrics: utilization rate (%), vacancy cost, density per sq. ft., and adjacency ratios. Analyze space occupancy data from badge/swipe systems to identify under-utilized or over-crowded zones.
• Present quarterly "Space Efficiency Reports" to Facilities leadership, highlighting optimization opportunities. Build, refresh, and maintain report dashboards for key facility metrics:
• Present monthly performance reports to the Facilities Manager with clear insights and actionable recommendations.

• Administrative & Operational Support

• Organize and maintain shared drives, calendars, and meeting schedules. Coordinate across cross- functional teams, tracking and follow-up on key projects, action and compliance items. Managing communication and administrative processes efficiently, Providing structured support for meetings, dashboards, and executive updates
• Supporting documentation, reporting and audit readiness (eg., ISO, site governance, I care safety, Line walk QA…)
• Assist the Facilities Manager in budget tracking, purchase order creation, and invoice reconciliation.

Required Qualifications:

Education & Experience

• Bachelor’s degree in administration, Facilities Management,  Data Analytics, or related field.
• 2+ years of experience in corporate space planning, facilities management, or real estate analytics.

Technical Skills (Mandatory)

• Power BI: Advanced ability to connect to SQL/Excel data, write DAX measures (e.g., utilization %), and publish to workspaces.
• Analytics: Strong Excel skills (PivotTables, Power Query) for cleansing occupancy logs.

Soft Skills

• Ability to translate raw data (badge swipes) into actionable floor plan changes.
• Experience managing moves, adds, and changes (MAC) in a high-security or cleanroom environment (preferred).

Location:

On-site –Ho Chi Minh City, Vietnam

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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