Pharmacy Delivery Technician

Description

The Delivery Technician at Eddystone Community Pharmacy is responsible for the delivery of medication to patients of the pharmacy. A vehicle will be provided for this role. Eddystone Community Pharmacy is owned by ACG Health.

Business Hours are 9:30AM to 4:30PM

We operate on a 35 hour work week and offer an excellent benefit package:

• 100% employer paid medical insurance
• PTO starting with your first full calendar year; PTO is prorated at time of hire
• 9 company holidays
• 401k Plan with 100% match on the first 3%, 50% match on additional 2%, vested immediately
• 100% Paid Parental and Medical leave
• SEPTA Benefits

Responsibilities:

• Deliver prescriptions to patients’ home in all four collar counties of Philadelphia, Berks County as well as the Lehigh Valley
• Deliver up to 75 prescriptions per week
• Represent the pharmacy in a professional and courteous manner in all interactions with patients
• Record any patient concerns and complaints, and forward to supervisor for action
• Complete timely delivery documentation and ensure that all information is accurate and complete
• Perform cleaning and simple maintenance of delivery vehicle
• Help monitor inventory levels to ensure timely deliveries; maintain lot number tracking; comply with recalls 
• Report product incidents in compliance with pharmacy policy
• Participate in surveys conducted by authorized inspection agencies
• Participate in the pharmacy’s Performance Improvement program as requested by the Performance Improvement Coordinator
• Participate in pharmacy committees when requested
• Participate in in-service education programs provided by the pharmacy
• Report any misconduct, suspicious or unethical activities to the Compliance Officer
• Greet and acknowledge patients according to agency standards
• Receive, record and relay messages accurately, completely and legibly
• Speak with others using clear, professional and polite language
• Develop and maintain positive working relationships with others, support the ACG team to reach common goal
• Perform other duties as assigned 

Requirements

• High School Diploma (or GED or High School Equivalence Certificate)
• Valid driver’s license and clean driving record for the past three years
• Availability to work 5 days per week or a compressed work week
• Basic Computer skills, ability to use scanner, photocopiers, printer, mouse
• Experience using pharmacy delivery software to manage delivery schedules and document completed deliveries is preferred 
• Effective interpersonal, time management and organizational skills
• Ability to evaluate options and to make efficient decisions
• A working knowledge of the community and the ability to link clients to services in the community when necessary
• Must be able to comfortably work with people of all lifestyles
• Service Orientation - Actively looking for ways to help people
• Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
• Writing - Communicating effectively in writing as appropriate for the needs of the audience

Work Conditions:

• The employee must be able to sit for long periods of time
• The employee is regularly required to stand, walk, and sit, as well as talk and hear
• Occasional stooping, reaching, bending, kneeling, crouching
• The employee is required to use hands to operate vehicles and office equipment
• The employee must occasionally lift and/or move up to 80 pounds
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus
• May be exposed to infections and contagious diseases
• Handle emergency or crisis situations