Exports Key Accounts Manager

An exciting opportunity is available for a commercially driven and results-oriented Key Accounts Manager – Exports to join a dynamic FMCG manufacturing environment. Based in Roodekop, this role reports directly to the Export Sales Manager and offers the opportunity to drive business growth across African markets, strengthen strategic customer relationships, and identify new opportunities to expand the company’s export footprint

The successful candidate will take ownership of key accounts, develop new business opportunities, and drive sales performance while ensuring customer satisfaction and profitable growth. Working closely with internal departments, the role requires a proactive, commercially astute individual with strong negotiation skills, an entrepreneurial mindset, and the ability to build lasting partnerships across diverse markets

Key Responsibilities

• Manage and develop key customer accounts across designated African markets and locally
• Identify, pursue, and secure new business opportunities to expand market share
• Develop and maintain strong relationships with existing and prospective customers
• Drive sales performance to achieve and exceed agreed sales budgets and targets
• Monitor market trends, customer activity, competitor performance, and emerging business opportunities
• Prepare and present professional quotations and pricing proposals to customers
• Compile and submit weekly sales reports and provide regular updates on sales performance
• Ensure accurate and timely completion of all sales-related documentation
• Liaise with production, planning, and internal sales teams to ensure customer requirements and orders are managed effectively
• Develop sales budgets and projections in collaboration with relevant stakeholders
• Monitor customer accounts to ensure payments remain within agreed terms and coordinate with internal sales regarding order collection
• Implement and maintain effective operating procedures and work instructions
• Coordinate customer visits and international travel arrangements as required
• Ensure compliance with applicable export requirements and relevant legislation across African markets
• Report regularly to the Export Sales Manager on sales performance, account development, market opportunities, and potential challenges

Minimum Requirements

• A degree or relevant tertiary qualification in Sales, Business Management, Packaging, Finance, Engineering, or a related field
• 5–8 years of proven sales experience, ideally within FMCG, manufacturing, or a related industry
• Packaging-related sales experience would be advantageous
• A sound understanding of manufacturing costing principles and basic manufacturing income statements
• Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint
• Experience working with ERP systems
• Experience working in Southern African markets, with an understanding of export processes and legislation
• Demonstrated ability to develop sales budgets, forecasts, and projections
• A valid Code 08 driver’s licence
• A valid passport and willingness to travel to various African countries

Key Competencies

• Strong commercial acumen and a results-driven approach
• Excellent customer relationship management and account development skills
• Strong negotiation, persuasion, and closing abilities
• Proven new business development and sales growth capabilities
• Analytical thinking, problem-solving, and strategic planning
• Excellent communication and interpersonal skills
• Ability to engage confidently with stakeholders at all organisational levels, including senior management
• Innovative, proactive, and creative approach to identifying opportunities
• Ability to work independently, manage competing priorities, and deliver against targets

Psychometric testing may be required as part of the selection process